Job Summary

Define and champion the Contract Lifecycle Management (CLM) vision.
Leverage in-depth knowledge of Medline processes and procedures to integrate the CLM platform to optimize working team configuration and functionality, KPI visibility, and dashboard reporting

Job Description

Responsibilities

Policy & Procedure

• Supported by Sales Contracting and Contracting Operations, document Sales Contracting policies and procedures, advise on best practices for templates, workflows, approvals, etc.

• Develop and communicate strategic roadmap, aligned with business objectives to maximize contracting efficiency and effectiveness, time-to-value, and reduce organizational risk

Business Process Improvement

• Lead process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives to arrive at best practices.

• Develop documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc.

• Provide change management support and training to ensure successful adoption of process improvements.

Stakeholder Collaboration

• Facilitate Steering Committee activity.

• Work closely with Sales, Deal Desk, Legal, Finance, and IT to gather requirements, solicit feedback, and ensure CLM solution is foundationally prepared to meet evolving needs

• Advise business groups by providing strategic direction to initiative prioritization, integration and resource application.

• Responsible for partnering with other functions to identify and deliver results on high-impact projects by leveraging process optimization, Robotic Process Automation, and other advanced technologies. 

Benefit Realization

• Continuously monitor and measure CLM initiatives, demonstrating tangible benefits such as accelerated sales cycles, reduced risk, and improved contracting compliance.

Market Research and Innovation

• Lead research of best business practices within and outside the organization to establish benchmark data.

• Stay abreast of industry trends, best practices, and new technologies in CLM and CPQ to identify opportunities for continuous improvement and innovation.

Enterprise CLM Lead

• Primary point-of-contact for sales contracting technologies in conjunction with IT.

• Collaborate with other enterprise contracting teams to incorporate perspective in foundational CLM setup.

• With a dedicated administrator/project manager for these teams, support administrator in establishment of CLM workflows and processes for their respective teams consistent with enterprise strategy/vision.

Management Responsibilities

• May manage team through multiple Managers.

• Oversee major projects/programs/outcomes.

• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies.

• Provide general guidelines and parameters for staff functioning.

• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Required Experience

• Bachelor's degree in a Business-related field.

• At least 5 years of relevant experience supporting sales or contracting efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and/or compliance with procedures.

• At least 2 years of experience directly managing people including hiring, developing, motivating, and directing people as they work. 

• Understanding of business process mapping; application of these principles to solving complex business problems.

• Demonstrated experience developing, documenting implementing procedures and internal controls.

• Proven ability to lead cross-functional teams and drive change management efforts.

• Data analysis skills needed to identify issues, trends, exceptions.

• Effective collaboration skills required to develop strategies that meet department goals within budget and established timelines.

• Experience developing and delivering presentations to various audience levels within an organization with the purpose of influencing company or client decisions.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$116,000.00 - $174,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.