Branch Manager

Posted:
10/14/2024, 12:56:17 PM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

R10054691 Branch Manager (Open)

Location:

Charlotte, NC - N. Graham St - Welding equipment rental

How will you CONTRIBUTE and GROW?

Under the direction of the Regional Operations Manager, the incumbent contributes to the overall profitability of the company by maintaining a high standard of safety, efficiency and effectiveness in the management of branch and fleet resources.

Essential Functions

  • Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines. 

  • Maintains an exemplary level of customer service at the branch.

  • Maintains a high Fleet Available percentage and high quality standard for all rental assets.

  • Ensures that all rental assets are repaired quickly and cost-effectively.

  • Ensures that parts inventories are organized and monitored.

  • Ensures promotion of used equipment sales.

  • Performs inventory audits at all applicable  branches.

  • Ensures that all branch equipment and vehicles are maintained to a high standard.

  • Maintains responsibility for branch recruiting and onboarding.

  • Maintains responsibility for branch training.

  • Oversees all fleet transfer in/out of the branch.

  • Ensures FA verification resolution during fleet inventory audit process.

  • Ensures branches meet safety audit requirements.

  • Ensures proper handling and tracking of all rental assets assigned to the branch.

  • Ensures proper inventory procedures are followed at the branch.

  • Approves all branch purchase orders and invoices with a view to minimizing expenses.

  • Ensures A/R collections are performed by the branch in a timely manner, including proper cash management.

  • Completes the annual review process in a thorough and timely manner.

  • Sets mentoring in place and documents deficiencies with underperforming staff.

  • Ensures all governmental regulatory requirements are met at the branch.

  • Implements all operational directives.

  • Communicates new policies, sales results and any other critical information to all branch staff at least monthly.

  • Consistently communicates with sales to ensure the operations team is always meeting their customer service needs.

  • Performs other related duties as required.

________________________

Are you a MATCH?

Competency Statements

  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 

  • Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

  • Decision Quality: Ability to make sound decisions in the absence of complete information.  Relies on a mixture of analysis, wisdom, experience and judgment.  Considers all relevant factors and uses appropriate decision-making criteria and principles.  Recognizes when a quick 80% solution will suffice. 

  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives

  • Managing Performance: Ensures that the work of those under their supervision supports and furthers the goals and objectives of the business.  Creates a climate where people are motivated to do their best to help the organization achieve its objectives.  Instill accountability and give guidance, learning opportunities and exposure.

  • Project Management: Knowing the most effective and efficient processes to get things done with a focus on continuous Improvement

  • Safety & Personal Ownership: Protect own health and safety as well as that of others report unsafe situations and make others aware of possible risks take into account safety in daily work

  • Tech Savvy: Keep up to date on technological developments and make effective use of technology to achieve results

Education

  • Post-secondary education equivalent to one year of Business Management or equivalent preferred.

Experience

  • Greater than five years related working experience preferred.

  • Working knowledge of positioning equipment, welding applications and equipment as an asset.

  • Equipment repair and maintenance training is an asset.

Skills and Abilities

  • Adaptable to set and prioritize work with varying exceptions.

  • Ability to make critical decisions while following company procedures.

  • Ability to work with a wide variety of people with different personalities and backgrounds.

  • Ability to multi-task and work independently with little supervision.

  • Must be able to proactively and methodically deal with conflicting goals and challenging situations

  •  Ability to effectively present information and respond to questions from groups in a business setting

  • Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.

  • Ability to work as a team in the conception and review stages of a project.

  • Ability to effectively build relationships with both internal and external customers.

  • Detailed oriented with strong analytical and problem solving skills

  • Ability to interpret and apply appropriate laws and regulations.

  • Ability to work on multiple projects, meets deadlines, and creatively solves problems.

  • Employ financial acumen in pursuit of business strategy and overall business goals.

  • Must have excellent technical knowledge as well as strong interpersonal and management skills.

  • Strong “customer service” mindset with an affinity for a ‘follow-up/follow-through’ management style and proactive communicator keeping supervisors, other leaders and their respective team updated.

  • Able to manage multiple priorities between divisional, local and corporate management and demands.

  • Ability to use computer equipment.

________________________

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

_________________________

California Privacy Notice