Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Job Description/Responsibilities

Member of the Payments Application Operations Team. Responsibilities include but not limited to:

Create, upgrade and maintain Production/UAT environments for payments products GPP and P2G.

Ensure uptime of applications as per agreed SLA Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.

Participate in Disaster recovery exercise as per the schedule.

Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.

Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications.

Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.

Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.

Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.

Be flexible to learn, collaborate & contribute across teams.

The Required Skills, Knowledge & Experience

Must Have:

Overall experience of 6-8 years. Exposure to Payments domain and Finastra payments products i.e., GPP or P2G is an added advantage.

Willingness to work on rotation in Morning (8 am to 5 pm IST) and afternoon (2pm to 11pm IST) shifts and provide On-call support on rotation including weekends.

Minimum of 5 years’ experience as a DevOps, Application Operations/Support, or similar role. Experienced in application deployment and configuration across multiple platforms such as Linux, Windows on Azure/AWS

Minimum 4 years’ experience with Kubernetes, Red hat OpenShift platform, Azure Kubernetes services

Minimum 3 years’ experience of working on LINUX platform and proficient in scripting languages such as Linux shell script & Ansible.

Exposure to Oracle database or any relational database and ability to write SQL. Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.

Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).

Strong communication skills both written and verbal.

Good to Have:

Hands on experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.

Hands on experience in Integration using JMS/MQ, Web Services, Rest API Experience in cloud technologies such as Azure and AWS.

Familiarity with Atlassian tools such as JIRA and Confluence.

Knowledge of Java and supporting Java applications.

Technical consulting and implementation experience in client facing projects is an added advantage.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.