R10051012 Retail Manager (Open)

Location:

Pittsburgh, PA - Roswell Dr - Filling industrial

How will you CONTRIBUTE and GROW?

The Retail Manager has overall responsibility for the critical issues of branch operations and profitability including: sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues.

In particular, you will:

• Directly manages the day to day branch retail operations including safety and retail sales.

• Leads and manages a team consisting of Counter Sales and Customer Service employees.

• Assists with development and execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors.

• Monitors SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports. Provides Daily Cash Reconciliation (DCR) ensuring daily completion addressing any issues prior to deposit.

• Oversees employee training in procedural areas such as following all Airgas Standard Operating Procedures (SOPS) and safety regulations. Partners with Airgas hardware vendors to schedule and hold monthly vendor product training sessions.

• Manages branch operating expenses including overtime and office supplies. Works with corporate accounts receivable to manage branch credits and collections.

• Other duties as assigned.

________________________

Are you a MATCH?

• High School Diploma or GED. An Associate's or Bachelor’s degree is a plus.

• Minimum of five (5) years of experience in sales and/or distribution of gasses and welding supplies or similar industrial products.

• Two (2) years of prior demonstrated management or leadership experience.

• Prior SAP experience preferred.

• Excellent customer service skills.

• Ability to work independently and under some pressure to meet deadlines.

• Strong detail oriented problem-solver

• Demonstrated planning skills: Identifies requirements; allocates, and effectively uses information, personnel, time, and other resources necessary for mission accomplishment; establishes appropriate courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities.

• Interpersonal skills: Is aware of, responds to, and considers the needs, feelings, and capabilities of others; deals effectively with others in favorable and unfavorable situations regardless of their status or position; accepts interpersonal and cultural differences; manages conflict/confrontations/ disagreements in a positive manner that minimizes personal impact, to include controlling one’s own feelings and reactions; and provides appropriate support to others.

• Excellent customer service skills.

• Proficient working knowledge of Google Suite.

• Role Model: Sets a good example of how to do the job; demonstrates personal integrity, responsibility, and accountability. Provides advice and assistance to help others accomplish their work. Directs/motivates self.

• Leadership skills: Establishes work standards and expectations for self and others. Appropriately assigns/delegates work and authority to others in the accomplishment of goals. Keeps goals and objectives in sight at all times, monitors progress toward goals, and works to overcome barriers and obstacles. Provides coaching, advice, and assistance as required. Appropriately assess contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.

• Ability to work independently and under some pressure to meet deadlines.

• Demonstrates a clear, direct and effective speaking manner for the purpose of explaining information to customers and employees exhibiting a positive attitude.

• Strong detail oriented problem-solver: Identifies existing and potential problems/issues. Obtains relevant information about the problem/issue, including recognizing whether or not more information is needed. Objectively evaluates relevant information about the problem/issue. Identifies the specific cause of the problem/issue. Develops recommendations, develops and evaluates alternative courses of action, selects courses of action, and follows up.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

_________________________

California Privacy Notice