RPA Development & Support

• Assist in the development, configuration, and maintenance of RPA bots using an approved RPA platform.

• Translate documented business processes and Process Design Documents (PDDs) into working automation solutions.

• Build attended and unattended bots in accordance with development standards and best practices.

• Configure error handling, logging, and exception management within bots.

Testing & Deployment

• Perform unit testing and support User Acceptance Testing (UAT) to ensure bots meet functional and technical requirements.

• Fix defects identified during testing and post‑deployment support.

• Assist with bot deployment to QA and Production environments following established change and release procedures.

Process Analysis & Documentation

• Support process walkthroughs and recorded demos with business users to understand automation requirements.

• Help document technical designs, solution descriptions, and operational runbooks.

• Update existing bots to accommodate process or system changes.

Operations & Maintenance

• Monitor bot executions and respond to failures or alerts in a timely manner.

• Perform minor enhancements and maintenance on existing automations.

• Ensure automations comply with security, access, and audit requirements.

Collaboration & Continuous Learning

• Work closely with RPA Analysts, business stakeholders, and IT teams.

• Follow coding standards, version control, and documentation guidelines.

• Continuously learn new RPA features, tools, and automation best practices.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).

• Strong logical reasoning and problem-solving skills.

• Basic programming knowledge.

• Understanding of fundamental concepts: variables, loops, conditions, data structures, and debugging.

• Comfort working with Excel (formulas, data formatting) and manipulating structured/unstructured data.

• Good communication skills and willingness to collaborate with technical and non-technical stakeholders.