HR Operations Manager, Human Resources, South Korea

Join us as a HR Operations Manager to drive business-critical human capital initiatives at the interface of technology, people, and performance.

Make your mark in Human Resources

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation of everything we do. The HR team partners with business leaders to recruit, develop and retain top talent. We position our colleagues to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. With a focus on Diversity, Equity and Inclusion (DEI) efforts, one of AIG and HR’s highest priorities, HR fosters a sense of belonging and encourages our colleagues to be themselves in the workplace.

How you will create an impact

This role supports C&B, Regulatory reporting, Payroll operations and Tax and HR system (Workday) related activities.  The role also oversees operations of complex payroll inclusive of tax & major national insurances payments and regulatory (Local Labor Law) related matters. e.g. Attendance, Work hours Management, Overtime charge payments, etc. Managing these seamless operations and services in higher standard and quality is very critical to enhance employee HR experiences overall. It also requires to mitigate HR risks by ensuring all of those operations are under control and supervised. The position also performs right data analysis and generation to CEO and management team that could make right decisions for better biz results. Core responsibilities:

• Lead local activities and executions on all local C&B, HR operations and HRIS (Workday) related tasks and projects in collaboration with Region C&B Lead and Region HR operations Lead. (Year-end Process, Salary Survey, Structure Reviews, New hire offers, Benefit Revisions, HR system implementations and upgrades, and any other tasks in C&B and HR Operations)

• Provide support on budget/forecast activities on headcounts and C&B costs

• Provide guidance, solutions, and analytic information to senior executives, managers, and employees on HR related policies and procedures

• Manage overall process in Workday

• Manage payroll operations including income tax, and social insurances related tasks through an external agency (Has one direct report responsible for payroll, benefits, and HR systems)

• Manage overall HR Operations and streamline the processes

• Prepare various regular and ad-hoc reports required by local government authorities, relevant regulations, local management, regional & global HR, and etc.

What you’ll need to succeed

• Proven HR experience especially in C&B / HR System Management / Payroll operations

• Bachelor’s degree in Human Resources or related field of experience; insurance or financial services industry preferred

• Strong technical understanding of employment laws, regulations and practices

• Strong operational generalist experience, with in-depth knowledge of HR policies, procedures and risks

• Excellent multi lingual communication and interpersonal skills, with the presence and ability to interact and build credibility across all levels of staff

• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently

• Global experience  would be an added advantage

Ready to find new solutions? We would love to hear from you.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

HR - Human Resources

AIG Korea Inc. (South Korea)