Creative Design Group - Creative Design Operations

Posted:
3/11/2026, 4:46:36 PM

Location(s):
Shanghai, China

Experience Level(s):
Senior

Field(s):
UI/UX & Design

Workplace Type:
On-site

Job Description

This role is a local hire position and not an International Service Program (ISP) assignment; only candidates who are eligible to be hired locally in the job location will be considered.

Work Arrangement 
This role is categorized as on-site. This means the successful candidate is expected to report to Advanced Technical Center in Shanghai, China full time.

The Role -

GM China's Design Organization is seeking a Design Business Operation Manager who will be responsible for multiple highly complex tasks and lead a team of Design Business Operation. This role manages budgeting and spending, vendor and procurement processes, facilities, safety and IT coordination, governance and compliance, and supports senior design leadership on planning, headcount, and strategic initiatives. 

The successful candidate is highly skilled at business operations, creative problem solving, has passion for leadership and attention to run business in GM China for delivering extraordinary products that meet General Motors’ purpose to pioneer the innovations that move and connect people to what matters. 

If this sounds like your next step, we'd love to hear from you! There has never been a more exciting time to work for GM! 

What You’ll Do -

  • Own day‑to‑day operations for the GM China Design
  • Coordinate cross‑studio activities with Global studios
  • Lead annual budget planning and monthly forecasting for GM China Design Operations (OPEX, CAPEX, travel, events, suppliers, models, and equipment).
  • Track and report actuals vs. forecast; highlight risks/opportunities and propose mitigation actions.
  • Partner with Finance, Purchasing, and Global Design Operations to ensure spending aligns with global guidelines and local policies.
  • Manage end‑to‑end procurement for studio needs: models, digital/fabrication services, immersive tech, UX suppliers, events, and facilities‑related items.
  • Drive request for information & quotation/scope of work with Purchasing and Finance ; ensure GM confidentiality, compliance, and appropriate approvals
  • Monitor supplier performance, timing, and invoicing; resolve issues with internal stakeholders and vendors.
  • Act as primary operations interface to Facilities, Security, IT, and Corporate Services for GM China Design.
  • Ensure studio infrastructure (VR, photobooth, milling, HMDs, AV/VC, Wacom, printers/plotters, etc.) is maintained, upgraded, and aligned with global standards.
  • Support safety, security, and business continuity (visitor management, access, asset tracking, audits, drills, and compliance actions).
  • Implement and maintain Global Design Operations standards, policies, and processes within GM China Design.
  • Support audits and compliance reviews
  • Develop simple, repeatable processes and templates (checklists, workflows, trackers) for reviews, events, and recurring operations.
  • Support leadership on headcount planning, hiring coordination, onboarding, and basic workforce analytics for GM China Design Operations.
  • Partner with HR and leadership to coordinate engagement activities, all‑people meetings, training, and communications.

Your Skills & Abilities (Required Qualifications) 

  • Bachelor’s degree in business, Finance, Engineering, or Design/business Management (or equivalent experience).
  • 5+ years of experience in operations / business management / program management /Finance ideally in automotive, design, R&D, or technology environments.
  • Strong skills in budgeting & forecasting, and data‑driven decision making.
  • Proven experience coordinating across multiple stakeholders and cultures; comfortable working with senior leaders.
  • Fluency in English (written and spoken). Ability to be predictive and proactive in an ever evolving, high-tempo work environment that is dependent on collaboration, decisiveness, and a high degree of innovative thinking
  • Exceptional team building, mentoring and interpersonal skills
  • Ability to develop creative and innovative solutions to complex problems where effects of decisions are critical and have strong influence on future state products
  • High level of facilitation skills to drive meetings to accomplish required objectivesy
  • Bachelor’s degree or equivalent skill, experience or training

What Will Give You a Competitive Edge (Preferred Qualifications)

  • 5 plus years of experience in operation & finance management
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

General Motors

Website: https://www.gm.com/

Headquarter Location: Detroit, Michigan, United States

Employee Count: 10001+

Year Founded: 1908

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Automotive ⋅ Electric Vehicle ⋅ Information Services ⋅ Manufacturing ⋅ Transportation