Credit Reporting Specialist

Posted:
7/30/2024, 5:00:00 PM

Location(s):
Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

AllianceOne is currently seeking a Talented Professional to add to our team:

Position: Credit Reporting Specialist

Location: Remote- PA

Pay and Benefits:

The pay rate for this position is $17.00/hour.

Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! 

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Essential Functions:

  • Review and Submit files to the Credit Reporting Agencies
  • Note the account with a brief description on Automated Uniform Disputes, (AUD), and report the account as “disputed” to the credit bureaus and removes if necessary.
  • Work disputes from the bureaus on Automated Consumer Dispute Verification, (ACDV), on-line and through E-Oscar to verify the information and note the account accordingly; requesting appropriate letters
  • Other duties as required.

Company Standards/Quota:

  • Ability to maintain regular attendance. If late or absent, required to speak with direct manager or in their absence, another manager.
  • Ability to complete collector training course and pass the FDCPA test.
  • Ability to perform essential job functions without posing a direct threat upon self or others.
  • Ability to prioritize workload and handle multiple tasks.
  • Be a team player.

Main Job Requirements:

Education and Specific Training

  • HS diploma required

Work Experience

  • General collection industry knowledge, Credit Reporting knowledge

Required Skills:

Technical Skills

  • Proficiency with MS Office products (Word, Excel, Outlook).
  • General computer skills with experience in working with Windows

Competencies and Specific Skills

  • Excellent communication skills.
  • Customer service skills.
  • Adaptable
  • Ability to prioritize.
  • Work well both independently and in a group.
  • Organized
  • Detail oriented

#ZRA1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?