Posted:
1/4/2026, 8:23:18 PM
Location(s):
Cupertino, California, United States ⋅ California, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
Generate and update daily schedules for all MGM team members
Print daily duty sheets and staffing reports for departments as required
Update daily data entries in rostering software resulting from ad hoc changes
Undertake the administrative tracking and recording of all relevant information, correspondence and forms pertaining to employee’s schedules. This includes but is not restricted to employee leave, employee training, employee requests and task allocation
Ensure appropriate staffing levels are maintained
Effectively communicate any discrepancies to a senior Workforce Management employee in a timely manner
Assist senior Workforce Management employees with various projects
Adhere and comply with all company and departmental policies and procedures
Perform other job related duties as required
Job Requirements:
Customer service background and administrative experience preferable
At least one year of computer proficiency is required
High school graduate or above
Excellent language skills in English, Mandarin and Cantonese
Knowledge of Microsoft Office suite of products in particular MS Excel
Experience with using Workforce management software is an advantage
Must be able to work various shifts including weekends and holidays
Website: https://mgm.mo/
Headquarter Location: Cupertino, California, United States
Employee Count: 10001+
Year Founded: 2007
IPO Status: Private
Industries: Hospitality ⋅ Recreation