PASSION & COMMITMENT TO CUSTOMER SERVICE IS A KEY DRIVER FOR OUR COMPANY

Duties and Responsibilities:

· Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

· To be responsible for the proper ordering for the Natural Foods department, which includes product control and product organizing;

· To actively approach customers in a friendly manner to promote Natural products;

· To recommend and sell Natural Foods and related products and services to customers;

· To maintain the desired level of inventory within the Natural Foods department;

· To hire, train, schedule, direct and supervise department staff;

· To ensure the overall maintenance, safety and sanitation of the department in accordance with Company standards;

· To perform other duties as assigned.

The Ideal Candidate Would Possess:

· Exceptional customer service skills

· The ideal candidate must possess health food experience with the proven ability to manage in a retail food environment;

· A degree in the health sciences field or completion of post-secondary courses and/or graduation from a post-secondary program directly related to the field;

· A designation of a Holistic Nutritionist is required (RHN, CNP, or equivalent);

· Experience in naturopathic medicine with sound knowledge in nutrition, homeopathy and herbal medicine are considered assets;

· Basic knowledge of organic produce, meat and bakery products;

· Flexibility to work a variety of hours, including days, evenings and weekends;

· Demonstrated ability to work in a fast-paced, team oriented environment, under pressure;

· Proven organization, communication and interpersonal skills

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.  ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
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NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.