Posted:
7/2/2026, 7:19:31 PM
Location(s):
Willow, Alaska, United States ⋅ England, United Kingdom ⋅ Alaska, United States ⋅ Norwich, England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
We are seeking a talented individual to join our Bowring Marsh team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
What can you expect?
Fantastic opportunity to provide support to existing London, Norwich and India based colleagues (including Client Executives) in servicing a large multinational, multi-product line portfolio of business.
You will be tasked with improving client service through the early resolution of client accounting issues.
With offices in the United Kingdom, Ireland, Continental Europe, Asia, the Middle East, Latin America, United States and Bermuda, our Bowring Marsh teams cover a range of Insurance products across the following areas: Property, Casualty, Terrorism, North American Property, Life Sciences and Mining.
To make a success of this role, you will be highly numbers and detail orientated and enjoy managing a busy and varied workload.
We will count on you to:
To review and propose solutions to resolve client accounting issues escalated from Marsh Operations involving Bowring Marsh Technicians and Brokers as appropriate
To assist the Norwich Management team in providing MI on premium and revenue.
To understand & ease payment situations and/or to provide MI
Prepare premium calculations for Bowring Marsh clients
Set and achieve specific goals as evidenced Workday
What you need to have:
Solid numeracy skills, together with a good working knowledge of MS Excel
Strong attention to detail with a methodical and conscientious approach
Planning and organisational skills
Excellent written and verbal communication skills
Ability to work under pressure
Quick to take on-board new information, which is technical in nature.
Ability to cope with cyclical nature of the business
What makes you stand out:
Experience within a similar role
Intermediate MS Excel
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Website: https://www.oliverwyman.com/
Headquarter Location: New York, United States
Employee Count: 1001-5000
Year Founded: 1984
IPO Status: Private
Industries: Consulting ⋅ Finance ⋅ Financial Services ⋅ Risk Management
Visa Sponsorship: Sponsors work visas