Job Description Summary:

Responsible for preparing, working with, and delivering food according to the nutritional needs of the patients, residents, and personnel of Logan Health Systems. Practice a high level of quality, sanitation, and safety.

Qualifications:

Core Qualifications – All Levels

• ServeSafe Certification or Food Handler Certification preferred.
• Ability to follow written and verbal instructions & established procedures. Ability to communicate, both verbal and written, required.
• Competency with nutrition care, including knowledge and preparation of therapeutic diets must be obtained within six (6) months of hire.
• Understanding of HACCP guidelines, state and regulatory standards.
• Minimum two (2) years’ experience in healthcare or food service setting for entry level position preferred.
• High degree of customer service.
• Computer skills to include MS Office, time keeping, and point-of-sales software preferred.
• Ability to manage time, organize priorities, and deal with time constraints. Substantiate outstanding values and the ability to participate at a high level of teamwork.

Host I Qualifications

• Meets Core Qualifications for all levels.
• CPFM Certification preferred or ability to obtain within six (6) months of hire.
• Must complete net learning minimum competency Training within first 30 days in:
  • Customer Service.
  • Trayline patient service delivery scripting module.
  • Therapeutic diet training.
  • National dysphagia diet training.
  • Trained and competent in Hospital Menus and order entry system in Horizon.
  • Information Security.

Host II Qualifications

• Meet Host I qualifications.
• Minimum of two (2) years’ experience in a customer service or professional kitchen or one (1) year experience as a Trayline Aide required.  Minimum of six (6) months training in Patient Services with KRHS preferred.
  • Pass Comprehensive training in modified texture including NDD1, NDD2, and NDD3 diets.
  • Pass Comprehensive Training in Carbohydrate Counting diets
  • Pass Comprehensive Training in therapeutic diets including AHA and Renal diets
  • Pass Comprehensive training in Food Allergies and intolerances.
  • Pass comprehensive menu exam with 95% score.
  • Participate and demonstrate Rise & Shine Training.
  • Achieve 70% average of daily meal orders for assigned patients.
  • Participates in the daily huddle with contribution of safety stories and exemplary customer service.
  • Maintains CPFM.

Host III Qualifications

• Meet all Host II qualifications.
• Minimum of five (5) years’ experience in patient customer service in a full service cafeteria program.
• Minimum of two (2) years of KRHS experience, or documented skill with serving patient meals.
• Demonstrates competence in all patient meal service areas of KRHS.
• Demonstrates ability to train and mentor Host I and II employees in all areas.

Job Duties:

Core Duties – All Levels

• *Visits patients and obtains meal selections for breakfast, lunch and dinner.
• *Suggest appropriate options for patients prescribed a modified diet.
• *Provides excellent, compassionate service to each and every person every time with integrity.
• *Produces and delivers meal trays per each meal order and anticipates patients’ needs and offers appropriate accompaniments.
• *Ability to work with Nursing to communicate patient needs when outside scope of practice.
• *Completes daily, weekly and monthly sanitation tasks as assigned.
• *Follows all policies to ensure patient safety including:
  • Infection control practice
  • Food safety practice
  • HIPPA policy, patient privacy
  • Information systems security.

Host I 

• All core duties.

Host II

• *All Core duties.
• *Round on Nursing.
• *Communicates with Nursing to develop individualized care with each assigned patient.
• *Ensures all daily, weekly and monthly sanitation check lists are completed.

Host III

• *All Core duties.
• *Mentors and trains Host I and II employees in all areas.
• *Performs test tray audits.
• *Maintains 75% daily average of assigned patient meal orders.

Work Environment:

Area is well lit and ventilated.  Exposed to variable heat changes, odors, and/or patient care areas.  May be exposed to infectious diseases.

Shift:

Variable (United States of America)

Schedule Details:

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule:

Variable shifts including weekend and holidays.  On Call Coverage required.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.