Production Associate

Do you enjoy finding solutions for interesting problems?

Do you have excellent attention to detail and enjoy proofreading documents?

Would you like to be part of a team that delivers scientific publications to a global community?

About our team

We support the needs of authors, readers, and the rest of the scientific community through hospitality and transparency and by fostering deep expertise in systems, tools, and workflows. We continually seek new ways to communicate and enhance scientific information by enriching content with additional layers and features. We advocate for scientists throughout the entire publication journey and beyond, and we collaborate with colleagues to continuously add value and improve existing frameworks.

Our skills and abilities allow us to adapt, grow and pivot quickly, and anticipate our users’ needs. By emphasizing the personal and professional development of our workforce, we have built a powerhouse of skilled, knowledgeable, and collaborative people who overcome obstacles that stand between ideas and reality. We generate and support innovation, and we balance quality, efficiency, flexibility, and positive publication experiences in pursuit of driving science forward.

About the role

As a production associate, you will play an integral role in ensuring the successful delivery of manuscripts for electronic and print production. You will be key in guiding authors through the publication process, providing exceptional support throughout. You will collaborate with internal cross-functional teams to share knowledge and develop expertise-building initiatives and projects.

This is a full-time position.

Responsibilities

• Preparing manuscripts for electronic and print production and ensuring deadlines, style requirements, and publication schedules are met
• Reviewing copyedited manuscripts and providing feedback on editing work performed by others
• Providing exceptional customer service to authors and guiding them through the publication process
• Accommodating special requests and liaising with editorial, press, marketing, and supplier teams
• Independently managing your workload in accordance with publication deadlines
• Collaborating with cross-functional teams on projects and initiatives
• Participating in skill- and expertise-building initiatives, department learning and programs, and online training courses to enhance your professional development

Requirements

• Exceptional English language proficiency, both written and verbal
• Strong English grammar skills and aptitude for proofreading
• Experience in a customer-facing role with demonstrated professionalism and hospitality in all customer interactions and communications
• Meticulous attention to detail and organizational skills
• Ability to spot problems and propose solutions proactively  
• Ability to balance multiple priorities in a rapidly changing publishing environment
• Ability to engage well with others and build professional relationships
• Proficiency in the Microsoft Office suite, with the ability to pick up new programs and platforms easily
• Ability and willingness to work in a shift schedule from 2PM to 11PM, aligning with the operational needs and collaboration with global teams

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, sabbaticals, and flexible working time (flexing the times when you work in the day to help you fit everything in and work when you are the most productive), we will help you meet your immediate responsibilities and your long-term goals.

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative, and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with coworkers who are passionate about what they do and how they do it.

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join Us

Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge sharing.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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