Associate Requirements Manager - Production

Posted:
9/9/2024, 5:00:00 PM

Location(s):
Wisconsin, United States ⋅ Appleton, Wisconsin, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

Associate Requirements Manager - Production R31651

The Associate Requirements Manager – Production will be responsible for an order after the truck is released to manufacturing through the final inspection of the physical build. This role will ensure the physical production of the truck aligns to the specifications of the customer. The Associate Requirements Manager will liaison between the customer and the production floor to achieve a high level of customer satisfaction.

YOUR IMPACT:  

These duties are not meant to be all-inclusive and other duties may be assigned.

  • Oversee the process of the physical build of the truck.
  • Partner with the customer and sales representative to validate truck specifications are identified and upheld throughout the physical build process.
  • Initiate production change orders (PCOs) to initiate customer changes to the truck.
  • Lead point of contact for the customer during the physical building of the truck.
  • Collaborate with engineering, manufacturing, sales, and the customer to ensure all work orders and drawings meet customers specifications.
  • Manipulate and understand pricing of options through use of our pricing structure, including discounts, labor, and materials costs.
  • Utilize knowledge of the production process to identify any gaps in the process as well as continuous improvement of  the physical build of trucks.
  • Act as a change agent; identifying reoccurring issues, providing improvement solutions, and identifying trends occurring within applicable regions and dealers.
  • Influence using established option content and utilize informed choices to assist customers through changes.

MINIMUM QUALIFICATIONS:  

  • Bachelor’s degree in Business, Supply Chain, or a related field.
  • OR an equivalent combination of education and relevant experience.

                                                                                                                                  

STANDOUT QUALIFICATIONS:  

  • Experience in project management.
  • Excellent customer service skills, communication skills, and ability to collaborate.
  • Ability to influence without authority and handle difficult conversations with various customer groups.
  • Ability to think critically and continuously look for process improvements.

WORKING CONDITIONS:

  • Physical Demands: Frequent: Standing, Walking/Running, Sitting, Reaching, Hearing, Talking, Visual, Typing; Occasional: Driving, Fine Dexterity, Manual Dexterity; Upper Extremity Repetitive Motion; Seldom: Lifting/Carrying 25lbs., Pushing/Pulling 25llbs.

WHY PIERCE? 

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.  

We put people first. We do the right thing. We persevere. We are better together. 

We offer our employees an outstanding range of benefits, including:

  • Eligibility on Day 1 for medical, prescription, dental and vision insurance
  • Up to $10,000 each year for tuition reimbursement to allow you to further your education in a degreed program (Associates, Bachelor’s or Master’s degree programs)
  • 401k plan with company match, $.50 for every dollar up to 6%
  • Competitive paid-time off plans
  • Company bonus plan, free life, short and long-term disability plans
  • Health Saving Account (HSA) with company contribution up to $1K per year
  • Many, many more!

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Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.