Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun

About the team:

Part of the Collaboration team within the company. Providing 24/7 support to all tools within office 365 purview. Working with skilled team providing excellent service based on internal SLA

What you will be doing:

• System Administration: Overseeing the email servers, ensuring they are running efficiently, and performing regular maintenance and updates to keep the systems secure and up-to-date.

• Troubleshooting and Support: Addressing any issues related to email delivery, spam filtering, and user access. This includes providing support to employees who encounter problems with their email accounts.

• Collaboration: Working closely with other IT teams, such as network administrators and security specialists, to ensure that the email systems integrate seamlessly with other parts of the organization's IT infrastructure.

• Documentation and Training: Creating and maintaining documentation for email system configurations, procedures, and best practices. Additionally, providing training to employees on how to use the email systems effectively and securely.

• Overall, the role of an Email Messaging Engineer is crucial in ensuring that the organization's email communication is reliable, secure, and efficient. This position requires a combination of technical expertise, problem-solving skills, and the ability to work collaboratively with other IT professionals.

What you bring:

• Experience: Relevant work experience in managing and maintaining email systems, such as Microsoft Exchange, Office 365, or similar platforms, is crucial. Employers often look for candidates with several years of experience in a similar role.

• Technical Skills: Proficiency in email protocols (SMTP, IMAP, POP3), scripting languages (such as PowerShell), and email security best practices is essential. Knowledge of spam filtering, encryption, and anti-phishing measures is also important.

• Certifications: Professional certifications, such as Microsoft Certified: Messaging Administrator Associate or similar, can be advantageous and demonstrate a candidate's expertise in the field.

• Problem-Solving Abilities: Strong troubleshooting skills to diagnose and resolve email-related issues efficiently.

• Communication Skills: Excellent verbal and written communication skills to interact with team members and provide support to employees

Education Requirements:
A Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience

What we offer you:

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A work environment built on collaboration, flexibility and respect

Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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