Business Analyst / Project Manager

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

 Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Experience: 10 years
Job Mode: Full-time 
Work Mode: On-site

• Job Description & Requirements
• Minimum 5 years of relevant experience, with significant business analysis background, preferably in the financial services / banking industry.

· Domain knowledge in global market products and system management in the finance sector

· Minimum 5 years’ experience as a business analyst in the mentioned domain space. The candidate will gather and document business requirements, perform detailed analysis to identify gaps and work with technology teams to propose solutions.

· 5 years’ experience in project delivery. The successful candidate is to lead end-to-end product delivery for FX systems and new implementations. The candidate is to track project progress and monitor risks, dependencies and constraints, proactively address potential issues. The candidate is to provide regular status updates to senior management.

• Adhere to waterfall / agile methodologies.
• Collaborate with cross-functional business stakeholders and technology team members to ensure successful project execution.
• Proficiency in Jira, confluence, and other project management tools
• Previous exposure to Global Banking streams and products is preferable.
• Strong proficiency in Microsoft Office (particularly MS Excel, PowerPoint, and Word)
• Good interpersonal / communication skills and team player, with the ability to effectively influence and work with stakeholders at all levels.
• Self-motivated, results-driven, and able to lead initiatives with ownership.
• Methodical, analytical, and organized, with strong problem-solving skills and attention to detail.

the role will be responsible for:

• Analysing stakeholder requirements into business requirements document.
• Formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platforms, managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.