Job Summary: 

The Account Manager will be responsible in managing the accounts assigned to him/her for a specific territory or discipline. The Account Manager is in charge maintaining his/her  Upsell/Uplift goals, Book of Business and/or retain the customer base by renewing their annual subscription aligned with business strategies. and to potentially grow the existing customer portfolio by actively hunting opportunities within the existing customer base and/or identifying new business opportunities for LNIP.  

Accountabilities:

• Drive effective sales channel performance through the development and execution of call cycle planning and sales campaigns.

• Meet telesales team objectives including call rates, conversion rates, campaign deadlines, lead qualification, customer data management and revenue targets.

• Drive prospecting and retention initiatives.

• Follow up and qualification of new sales leads.

• Actively enrich customer database and contact information.

• Acquire new customers and deliver new business revenue through actively hunting whitespace and executing strategic sales campaigns.

• Effectively identify and develop qualified sales opportunities to develop a sales pipeline using prescribed sales methodology.

• Collaborate with field sales staff on sizeable opportunities, leveraging senior sales team experience to maximize deal potential where applicable.

• Generate leads, appointments and product demonstrations for field sales team where required. 

Other Qualifications/Requirements:

• Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)

• 2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)

• Proven success in negotiating contracts and closing business

• Strong verbal and written communication skills including the ability to present to an executive-level audience

• Ability to effectively partner and collaborate across teams

• Has a customer-focused mindset

• Must be willing to work on a fixed night shift

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Additional for internal applicants:

• Must be in current role for 1 year

• Must not have received any Disciplinary Action within the past 12 months

• Must not have any Attendance and Punctuality issues in the past 12 month

• Must have a Successful or above rating in the last Enabling Performance cycle

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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