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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position Overview

We are seeking an experienced Program Manager to drive strategic workforce transformation initiatives across multiple business units. This role will lead the planning and implementation of organizational change programs that align with our technology advancement and business evolution goals.

Key Responsibilities

Strategic Program Management (50%)

• Lead and coordinate cross-functional working groups, bringing groups together to represent the Employee Success (ES) function in partnership with all other functions across the organization
• Drive the development of future-state role profiles and capabilities aligned with technological advancements
• Manage multiple concurrent transformation initiatives, ensuring alignment with broader organizational strategy
• Track progress, identify risks, and develop mitigation strategies across various workstreams
• Facilitate alignment between different collaborator groups and business units
• Ensure progress against agreed-upon timelines while managing competing priorities
• Build and maintain effective partnerships with business unit leaders
   

Strategic Planning & Research (30%)

• Partner with Skills and Talent Intelligence teams to analyze workforce trends and implications
• Develop comprehensive partner mapping and engagement strategies across business units
• Create and maintain scalable project roadmaps, timelines, and resource plans
• Synthesize findings and recommendations for executive team members
• Find opportunities for cross-functional collaboration and process improvement
   

Change Implementation & Analytics (20%)

• Support the deployment and adoption of new workforce strategies and tools
• Collaborate with Employee Success team to develop success metrics and tracking mechanisms
• Create documentation and change management materials adaptable across business units
• Monitor and report on transformation progress and outcomes
   

Required Qualifications

• 7+ years of project/program management experience
• Experience in any of the following: skills, skills architecture, future of work
• Track record of managing multiple complex, cross-functional transformation initiatives
• Experience working across various business functions and collaborator groups
• Strong understanding of organizational design and change management
• Excellence in stakeholder management and executive communication
• Proven ability to get results in matrix organizations
• Knowledge of emerging technologies and their impact on workforce evolution
• Highly organized, proactive, and strategic problem-solver
• Ability to manage multiple high-priority initiatives simultaneously

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $121,800 to $225,500.

For California-based roles, the base salary hiring range for this position is $132,800 to $225,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.