Job Description

Processes all returns of products from our customers in accordance with company policy and applicable laws.

Responsibilities

• Prepares and ships back to the vendor all labor claims.
• Receives, prepares packing slips for, and ships to repair depot all repair and returns.
• Checks DC stock, receives for jobbers, accumulates and creates claims & ships back to vendor all recall merchandise.
• Notifies factory representatives and ships out change over merchandise.
• Answers questions from stores regarding warranties, rejections, repairs & returns & labor claims.
• Accumulates, palletizes, and ships out defectives and rejections.
• Checks in, creates claims for, and ships back claims to vendors for chemical defectives.
• Keeps chemicals (red label) in one area and keeps records for give away.
• Transfers DC and vendor defective and damaged merchandise to stock correction area.

Qualifications

• Must be detail minded.
• Must have great communication skills.
• Must have appropriate computer skills.
• Must be certified in forklift operations.
• Capable of lifting and moving merchandise of up to 60 lbs.
• Able to move engine blocks, core barrels and other heavy equipment using moving. aids designed to move such items, including hand trucks, barrel dollies hydraulic lifts.
• Able to push/pull up to 300 lbs using mechanical aids, such as hand trucks, barrel dollies, hydraulic lifts, etc.
• Able to bend or stoop to floor-level shelves and be able to reach shelves (eight feet) with use of stool or ladder when necessary.
• Able to stand and walk for entire work shift.
• Able to speak clearly and listen attentively.
• Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.