Compensation Range:

$100,000.00 - $130,000.00 Annual Salary

Job Description Summary:

The Solutions Manager supports the technology adoption and effective use of technology with business processes. They assist employees and company leaders in managing and improving operations, facilitating technology-related initiatives at regional or shared services levels. The position may support regional level or shared services.

Job Description:

POSITION RESPONSIBILITIES AND DUTIES:
General Responsibilities:

• Define product vision, strategy, and roadmap.
• Build and maintain relationships with company leaders and employees.
• Attend regional and divisional meetings to understand business challenges and innovations.
• Promote awareness and adoption of critical tools, technologies, and best practices.
• Participate in business technology projects as a subject matter expert, tester, and trainer.
• Monitor product performance and gather user feedback for continuous improvement.
• Manage change requests, patch testing, implementation, training, and documentation.
• Develop and maintain business process and configuration documentation.
• Handle product-related inquiries (Tier 3) and issues from internal stakeholders.
• Act as a subject matter expert for Prophix, assisting with troubleshooting, customization, and optimization of financial modeling and workflows.
• Ensures our financial systems and data are fully integrated within our enterprise technologies.

Training Specific:

• Develop training plans and materials for business technologies and processes.
• Provide training for existing and newly implemented technologies.
• Coordinate training for employees, teams, and external partners as necessary.
• Maintain a network of local subject matter experts for critical technologies and processes.
• Keep training programs current and engaging.

Support Specific:

• Process and manage Freshservice tickets.
• Answer employee questions or facilitate resolutions regarding tools and processes.
• Work with other Business Technology members, subject matter experts, and third-party vendors to resolve issues.
• Create and maintain support materials, including self-help knowledge articles.
• Develop and maintain business process and configuration documentation.
• Manage established 'Problems' by coordinating diagnosis, developing resolution plans, and resolving issues.

MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 3-5 years of experience in product management or a construction-related field.
• Excellent communication and presentation skills.
• Familiarity of construction technologies preferred (e.g., CMiC or other ERP system, Bluebeam, Electronic Plan Tables, BIM360, Sharefile, SAGE, Salesforce, SQL)
• Strong analytical and problem-solving skills.
• Good organizational skills with the ability to prioritize and coordinate work efforts.
• Proficient in Microsoft Office Suite and product management software.
• Prophix experience is strongly preferred, including familiarity with budgeting, forecasting, and financial reporting modules.
• 3-5 years of experience in financial planning & analysis (FP&A), product management, or a related field.

SUMMARY OF BENEFITS:

This role is eligible for the following benefits:  medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership.  Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.

Anticipated Job Application Deadline:

05/17/2025