Restaurant Manager

Posted:
11/18/2024, 5:47:04 AM

Location(s):
Cupertino, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Ensure that minimum brand standards have been implemented

  • Assist to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate

  • Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise

  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

  • Maximize employee productivity through the use of multi-skill, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests

  • Adhere to hotel guidelines when recruiting and uses a competency-based approach to selecting employees

Job Requirements:

  • Minimum of 8 years Food & Beverage working experience with at least 3 years solid experience in supervising and running the daily operation of restaurant

  • Diploma or above in Hotel or related disciplines

  • Must be able to speak and write Cantonese, Mandarin and proficient in English

  • Able to operate computer and proficiency with MS Office

  • Must be able to work any day and shift

  • Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills are required.