Role Summary:

The Supplier Manager is accountable for ensuring satisfactory performance and risk management of goods and services to Flowserve from their assigned suppliers.  The overall focus of the role is to ensure for the identified suppliers within their assigned portfolio to manage, that the suppliers are performing to the required levels in terms of Quality, Delivery, Risk and Competitiveness whilst ensure the overall account is executed with as minimal desired risk as possible.  The role holder is also required to act as an overall category expert within their defined region/division to support the business and be an identified conduit between the business and the global category function.  

Responsibilities:

• Management for the assigned suppliers, including Monitoring of supplier performance, particularly around competitiveness, delivery and quality, and implementation of appropriate corrective actions when performance is less than acceptable.
• Monitor of supplier health and overall risk, including capacity and financial solvency etc., and both advise appropriate internal action to take as well as work with supplier on mitigating action whenever deemed necessary.
• Facilitate supplier root cause correction action whenever required to address systemic issues on performance.  
• Coordinate with supplier any escalations and risks as raised through the appropriate escalation channels. Support the business for of any supplier claims associated to warranty, damages etc.
• Ensure supplier master data is up to date and correct within MDG and supplier registered in SLP.  Oversee the supplier add/change approvals within MDG as applicable.  
• Operate in full compliance to all Flowserve Policies & Procedures as applicable to the role.  Coordinate and communicate category strategy between the Global function and Division for assigned category function (Division Supplier Manager only)