At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

In this role, you will perform functions to ensure system reliability and stability for AIA Singapore’s applications and services.

WHAT YOU’LL BE DOING

You will have the opportunity to manage a variety of complex system and champion services incidences/issues to fix them and learn as much as possible from these incidences:

• Ensure the reliability and availability of critical production services and applications.

• Be responsible to monitor system performance, identify potential issues and implement proactive measures to prevent downtime.

• Work closely with development and infrastructure teams to build and maintain scalable and resilient applications, automate processes and improve overall system health.

• Analyze system performance metrics, identify bottlenecks and optimize performance.

• Provide guidance on engineering practices for building and maintaining resilient services.

• Be on-call rotations.

• Accountable to the duty assigned by supervisor in order to meet operational and/or other requirements.

WHAT WE ARE LOOKING FOR

• Degree from a recognized University preferably in Information Technology, Computer Science, Computer Engineering.

• A minimum of 5 years in an operations leadership position managing call rotation, leading incident response and no-blame post-mortem analysis.

• At least 3 years of experience in software development in one or more of the following: Java, Node.JS, AEM, ASP, ReactJS, React Native etc. Experience and knowledge on full stack are preferred.

• Have at least 5 years of experience managing engineering team with hand-on knowledge on application, networking, OS (Unix and Windows), database and storage for both on-premises.

• Experience with distributed systems and public cloud services, such as Azure Kubernetes Services, Azure AppInsight, etc.

• Strong experience in a Continuous Integration/Continuous Delivery (CI/CD) environment with strong appreciation of change/version control process and methodologies.

• Worked with DevOps and Automation tools (E.g. Selenium, SOAPUI, Bamboo, Jenkins, Ansible, Marvin, Github, Bitbucket, Nexus, Jira, Confluence etc).

• Uses best practices and knowledge of internal/external business issues to improve products or services.

• Ability to work in high-pressure environment, troubleshoot complex issues across on-prem and cloud quickly, and successfully handle multiple priorities.

• Have systematic problem-solving approach, effective communications skills and have sense of ownership and drive.

• Works independently with minimal guidance.

• Manage resource and ability to perform capacity planning.

• Applies best practices and knowledge of internal/external business issues to improve products or services in own discipline.

• Solves moderately complex problems; takes a new perspective on existing solutions.

• Interprets customer needs, assesses requirements and identifies solutions to non-standard requests.

• Is accountable for technical contribution to project team or sub-team, and builds awareness of costs related to own work

#LI-KL1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.