Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Responsible for registration and attendee management for assigned client. Main point of contact for attendees and suppliers.   The Coordinator leads the registration group on-site, ensuring that all facets of registration run flawlessly. This position requires individuals who can work both independently and as part of a team in making decisions important to the success of the client’s events. This individual works very closely with client and oversees the complete Registration process of programs to ensure flawless delivery and service.

What You'll Do

• Planning, developing and executing registration program operations.
• Manage pre-program and on-site registration process
• Manage data management within a team dynamic
• Responsible for all program reporting, ensuring the integrity and accuracy of data
• Manage and support all customer service efforts (phone/email communication)
• Act as liaison between project team regarding all registration facets of a program
• Support development of registration websites, forms and materials in conjunction with Operations and travel booking process.
• Ensure that all communication received from client is effectively disseminated to the project team as well as attendees
• Primary contact with hotel Rooms Manager and/or work with CSM, and outside vendors (for air and registration specific needs and out-sourced air and registration services)
• Manage room block through final billing/establish initial hotel contact
• Manage internal weekly registration updates and reporting
• Manage internal weekly air booking updates and reporting
• Participate in any aspect of on-site program production that may be requested

What We're Looking For

• Bachelor’s Degree
• Experience with database systems
• Experience with Cvent
• Microsoft Office Suite Knowledge (Word, Excel, PowerPoint, etc.)
• Minimum 1 – 3 years of Registration event/program management experience
• Minimum 1 – 3 years of customer service experience

     

Location

United States

     

The US national base salary range for this position is from 

$39,200.00 - $72,800.00

The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!