About Us

We are a very profitable and fast-growing healthcare startup—a small and mighty team of 200 helping people find and enroll in ACA health coverage. As the largest health insurance exchange for the ACA, enrolling more individuals than healthcare.gov and all our competitors, we have helped over 10 million people enroll in health coverage to date in 2024. We're a mission-driven team that advocates for and cares deeply about the people we serve.

We're a double bottom-line company: revenues and enrollments in ACA coverage. The ACA brings high-quality, comprehensive, affordable health coverage within reach for low-income Americans, and we exist to make that promise a reality. Your contribution will help hundreds of thousands of people navigate the complex and confusing health insurance industry and enable them to access health care when needed.

We are committed to building a team balanced in representation to serve best the people who use our products. We believe in creating inclusive and equitable spaces that build trust and respect and foster a sense of belonging. These values are at the core of our culture and will continue to lead our organization to successful outcomes.

About the Role

We are looking for a Senior Product Designer to join our growing team. As a hands-on designer, you will connect with our users, design intuitive and beautiful user interfaces, and use data and feedback to inform best-in-class solutions. Your ideas and designs will have a big impact on people's lives as they enroll in health insurance. As part of our design team, you will be involved in every step from research, ideation, design, partnering with Product Managers and Engineering on developing the best possible experience for users. You will report to the Vice President of Product Engineering.

The base salary range is $150,000-$215,000 + bonus + equity + benefits. Within the range, individual pay is determined by additional factors, including job-related experience. For additional clarification, the range covers three sub-levels: Senior Product Designer I, Senior Product Designer II and Staff Product Designer.

You Will:

• Improve the outcomes achieved by our users as they use our products through UI/UX improvements

• Rapidly prototype and produce flowcharts, wireframes, mockups, user journeys, user-experience specifications, etc.

• Deliver products users love, in partnership with a development team

• Inform user experiences through good practices, research and testing, and present insights to others

• Talk with users frequently to make UX decisions that benefit and delight

• Approach design in a lean, iterative and incremental manner

You Have:

• 5+ years of professional experience producing designs in an agile environment

• Experience with both enterprise and direct to consumer products

• Collect and interpret qualitative and quantitative feedback using techniques like user interviews, surveys, etc.

• Experience with UX tools like Sketch, Figma, Balsamiq, or similar design tools

• Experience with product analytics such as cohort segmentation, funnel analysis with tools like Mixpanel or Amplitude

• Experience with rapid prototyping (hi and lo fidelity) and pairing with development in iterative, incremental ways

What We Offer (Full-time, Not Temporary/Not Seasonal)

• Remote-first company (US-based remote only)

• Great compensation package at a high-growth, profitable company

• Excellent benefits package that includes health, vision, and dental coverage for you, your spouse, and dependents

• HSA/FSA options with corresponding contribution limits

• Monthly grocery stipend and home internet reimbursement

• 401K w/ a match after a grace period

• Life and AD&D coverage

• Disability insurance (Short and Long Term)

• Parental leave

• Four (4) weeks of paid vacation in addition to paid holidays

• Home office budget for remote team members

• Mental health and other wellbeing support programs through a partner network
  

We welcome and encourage people of diverse backgrounds, experiences, identities, abilities, and perspectives to apply. We are an equal opportunity employer and a fun place to work. Come join the team at HealthSherpa! #LI-Remote