Director - Retail Investor Analytics

Location: Malvern, PA | Charlotte | Dallas | Scottsdale

Join Vanguard as a Director of Retail Investor Analytics, a pivotal role where you'll drive divisional strategy and spearhead transformative analytics capabilities. As a key leader, you'll shape the future of our investor experience, leveraging cutting-edge data insights to optimize investment outcomes and enhance client satisfaction for the millions of retail investor clients worldwide. Your innovative approach will guide our analytics team, fostering a culture of excellence and continuous improvement. If you're passionate about leading change and making a significant impact, this is the opportunity for you to lead Vanguard into the future.

In this role, you will:

• Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversee the enterprise-wide strategy and program for the adoption and implementation of analytics tools. Develop and maintain strategic plan to ensure tools and approaches meet evolving business demands. Develops an enterprise-wide view of analytics capabilities; identifies gaps and proposes solutions.
• Lead the team in consulting with business partners to help establish efficient analytics and business intelligence tools, frameworks, and capabilities. Educate business leaders about self-service tools and provides support for teams as they stand up internal functions.
• Partner and consult with senior management to deliver analytical insights on Vanguard's strategy and client base. Ensure crew on team are partnering effectively as consultants for business functions to deliver actionable insights and solutions.
• Build and scale teams with expertise in advanced analytics, data engineering, analytics consulting, and business acumen. Oversee training strategy to foster development of analytical acumen for crew and leaders across Vanguard.
• Stay ahead of industry, market, and company trends. Ensures that Vanguard's use of analytics tools is scalable and sustainable. Serves as a leader of Vanguard's analytics community and contributes expertise. Represents Vanguard in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.
• Participate in the development of the department budget, including the identification of technology investments and budget allocation to support these tools. Review expenses and ensures unit operates within budgetary guidelines.

What it takes:

• Minimum ten years of work experience in the data and analytics space.
• 5 years of experience in managing teams of Data Analysts and Researchers within a global matrix organization.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.