Summary

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

Job Description

Your Opportunity:

Alexander McQueen is looking for an exceptional Client Advisor FULL-TIME or PART-TIME ("Categorie Protette" Art. 1 L. 68/99) to join the team of the new boutique at via Condotti - Rome.

How you will contribute:

• Develop and maintain strong product knowledge and provide excellent customer service
• Understand current products, trends and collections and ensure that customers are informed and aware
• Replenish stock and maintain high standards of merchandise and product presentation
• Handle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the company
• Keep up to date with customer requirements and operating procedures
• Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
• Open & close the Store according to the needs of the business, in line with Company security rules
• Ensure personal appearance and presentation is strictly in line with company standards
• Adhere to Security and Health & Safety regulations

Your Skills and Experience:

• Previous experience in a similar role
• Fluent in English and Italian
• Ability to adapt to frequent change and a high pressure environment
• Ability to initiate contact and communication
• Motivated by being a team player with a common goal
• Excellent Communication and interpersonal Skills with the ability to build and maintain relationships

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2024-08-01

Schedule

Full time

Organization

Alexander McQueen Italia