Posted:
11/10/2024, 4:00:00 PM
Location(s):
Delhi, India
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
SUMMARY:
Responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE / FST position requires the ability to work independently with limited supervision. The FSE / FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
Communication
Team Working
Cross Functional Working
Health & Safety
Equality
Company Values
Requirements
Criteria
Essential
Desirable
Skills & Attributes
Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred.
Computer experience is required.
Must have good customer skills and the ability to work under pressure.
Must be self-starter, work well without supervision, and accept responsibility.
Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Maintain professional appearance as prescribed by the Company.
Must be able to travel both domestic and international locations.
Must work well without supervision and accept responsibility for timely completion of assigned work.
The candidate must be able to lift/carry a minimum of 25 kgs.
The candidate must be able to push/pull 90kgs.bs
Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.
Linux and Unix is preferable.
Experience
At least 1-2 years [Graduates] / 4-5 years’ [Diploma] experience in relevant field service experience, preferably in an integrated systems technologies environment.
Experience in maintaining and supporting large, complex, electromechanical systems.
Qualifications
Graduation / 3 years Diploma in Electronics / Electrical / Computer engineering.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Website: https://www.leidos.com/
Headquarter Location: Reston, Virginia, United States
Employee Count: 10001+
Year Founded: 1969
IPO Status: Public
Industries: Computer ⋅ Government ⋅ Information Services ⋅ Information Technology ⋅ National Security ⋅ Software