We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

The key purpose of the Senior Administration Manager is to lead and champion all administration processes and procedures as they relate to the financial administration of expenditure and income transactions at the Centre level within the relevant state/region. Working closely with the National Projects & Services team, this role is responsible for:

• Day to day leadership and development of the state/regional team of Administration Managers,
including their professional development, training and mentoring
• Ensuring all state/regional administration processes and procedures are adhered to
• Champion, support and implementation of all national initiatives
• Audit and continuous improvement of all national administration processes and procedures
• State/regional based results reporting
• Ensuring Shopping Centre monthly reporting timetable requirements are met for the state/region
• Facilitate ongoing upskill of administration skill set for the region/state
• Enterprise Content Management filing in accordance with the Vicinity upload guide
• Projects as required

This role is pivotal to the financial efficiencies of the state/regional portfolio and is integral in delivering exemplary customer service and professionalism helping to bring the Vicinity brand to life.

What will you bring?

You will be a natural people leader who can demonstrate a strong background in financial administration, bookkeeping and reporting. You will be adept at the management of monthly reporting timetables, accounting software, billings recharges and receipting, reconciliations, debt management, and process efficiencies. Importantly, you will have experience within an environment where the customer experience is at the centre of everything you do.

You are an established people leader, who leads and mentors your team to high performance, whilst proactively driving your own development. You are known as a natural coach and mentor who takes’ pride in developing the capability of other’s in the administration team. You also demonstrate a natural ability to develop strong relationships with all key stakeholders both internal and external.

Your outstanding organisational skills and excellent judgement coupled with your positive attitude allows you to play a proactive role in enhancing our retailer experience. Above all else, your desire to live and breathe the Vicinity brand sees you leading from the front in driving, rewarding and recognising those who demonstrate in their day to day behaviour an understanding and appreciation of the Vicinity values and purpose.

What will success look like?

We Imagine a Better Way

• You are innovative and champion new ideas, facilitating changes to improve customer outcomes.

• You consistently role model the values and behaviours.

• You are forward thinking and take action to make the centre administration processes better, easier and more enjoyable for a positive customer experience.

We Embrace Difference

• You advocate equal opportunity, challenging assumptions to create a diverse workforce.

• You promote cohesion throughout the centre’s operations team through leadership, coaching, mentoring and creating an environment where every team member has a voice.

• You understand and show respect for the diversity of the Vicinity community.

We Always Collaborate

• You engage and communicate with your team, consistently and effectively sharing information.

• You proactively develop a welcoming team environment where team member feel supported and valued.

• You influence and manage key stakeholders to ensure better outcome for our customers.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options 
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence.  They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: [email protected]

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.