ITP ITP Senior Process Associate (Japanese)

Posted:
2/26/2026, 3:00:46 PM

Location(s):
Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
IT & Security

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.  

Finance transactional role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements.

The role holder is responsible, a team player, tries his/her best to make S&N a great place to work and upholds the company's values: Performance, Innovation and Trust.

Responsibilities: 

  • Deliver a professional and consistent service to customers. Support in resolving Local Country inquiries for the PTP function.
  • Work collaboratively with internal customers and stakeholders.
  • Support Team Lead and team members in activities to enhance the effectiveness of the team. This includes helping new joiners to successfully settle into their new role in their stream.
  • Perform the various tasks related to, and established for, handling invoice and T&E transaction processing within well-defined guidelines, including resolving basic queries and investigations in a timely manner in the area of PTP.
  • Carry out AP closing activities accurately including preparing and analyse BS reconciliation reports within specified timescales. Prepares and produces monthly reports as assigned; identifies long outstanding items reflected in the accounts.
  • Generate and compile KPI metrics related to PTP and T&E function at month end.
  • Ensure compliance to key controls defined in MAPS and RACM, and in line with the Smith & Nephew Finance Manual.
  • Log issues on CAPA in a timely manner.
  • Update SOP in a timely manner, taking into account changes in process.
  • Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation.
  • Support Senior Associate or Team Lead when there are any ad hoc activities or project.
  • To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
  • Any other duties involved within the role and/ or the tasks as assigned from time to time.

Location: Bangsar South

Requirements:

  • Degree or diploma in Accounting, Finance, Business, Management (preferable but not limited to). Experience in shared services preferable but not mandatory
  • Minimum of 2 years of work experience and preferably in a similar role.
  • Japanese proficiency with JLPT2 and above and Chinese (Preferred) Speaking Required.

You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.    

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 

Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day  

Your Wellbeing: Medical, Dental, Vision, Health Savings Account , Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program  

Flexibility: Hybrid Work Model (For most professional roles)  

Training: Hands-On, Team-Customized, Mentorship  

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