What is a Senior Transmission Operator?

A Senior Transmission Operator (STO) provides management oversight of all aspects of the Company’s electric and natural gas transmission and distribution networks.  A Senior Transmission Operator works on a rotating shift schedule and provides all aspects of supervision duties directly to the Engineering Group Operators and indirectly to the Customer Services Group Control Center Dispatchers, Call Center employees, and all field forces on-duty.

What does a Senior Transmission Operator do?

• Using independent judgment, supervises personnel engaged in the 24x7 operation of the electric and gas transmission systems and personnel engaged in the dispatch function in the Control Center and Contact Center after-hours including the approval or denial of requests for vacation, shift changes, personal/sick time, and other routine personnel matters. STOs also manage the progressive discipline process of direct reports up to and including suspension and/or discharge if necessary.

• Maintains the Operator shift schedules in tandem with the Director – Distribution System Operations to ensure all shifts are adequately staffed; reviews and approves all direct reports’ timesheets and performs monthly timesheet audits.

• Performs training responsibilities for each assigned Operator; ensures that Operators are progressing to and maintaining full qualification, proficiency, and certification; provides periodic constructive feedback and monitors corrective actions

• Develops and maintains a thorough understanding of Operator requirements and expectations and ensures Operators strive to meet or exceed them

• Maintains proficiency with all FERC Standards of Conduct requirements and NERC Electric Reliability Standard requirements for all company registrations; maintains NERC Transmission Operator and DOT Operator Qualification certifications.

• Possesses a thorough understanding of the Electric and Gas Outage Coordination function including reliability assessments for real-time and contingency analysis; preparation, review, approval, and scheduling of all Transmission Switching and Valving Orders; develops real-time daily operating plans

• Possesses the ability to independently operate the electric and gas transmission systems, and takes an active leadership role during storm restoration and other emergency response activities

• Participates in the NYISO System Operations Advisory Subcommittee (SOAS) and the Restoration Working Group (RWG)

• Actively participates in operating meetings to promote a positive, engaged, results-driven work environment, and ensures teamwork and collaboration

• Continuously seeks out new process improvements/methods to improve operational performance and productivity

• Performs operating experience and human performance investigations

• Participates in the hiring process to fill positions

What does it take to be a Senior Transmission Operator?

Required:

• Associate’s degree in Engineering, Mechanical Science, or other technology related field with 1+ year of experience in control room operations, gas/electric utility experience, system protection, military technical or nuclear training. In lieu of an associate’s degree, candidates with a high school diploma or equivalency degree and 3+ years of experience in the areas listed above will be considered

• Must be willing and available to work rotating shifts and successfully complete a personal risk assessment

• Must be able to achieve DOT Gas Operator Qualification in tasks 59, 60 & 70 within 3 months from hire date

• Must be able to achieve NERC Transmission Operator certification within 9 months from hire date and complete the System Operator Training Program within 12 months from hire date

• Proficiency with computers and computer applications (e.g. Microsoft Office, EMS/SCADA, Transmission Outage application, etc.)

• Strong interpersonal, planning, organizational, verbal and written communication skills with high attention to detail

• Ability to prioritize tasks and perform duties effectively under emergency and contingency situations

• Valid driver’s license

Preferred:

• Experience in electric or gas system operations practices, understanding of power system dynamics and/or transmission system operations

• NERC Transmission Operator certification and DOT Gas Operator qualification in tasks 59, 60, & 70

• 1+ years of supervisory experience

Applications will be accepted until October 28, 2024.

Pay range: $109,200 – $163,800