Training & Development

• Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.

• Apply feedback from Sales Management and peers to continuously improve performance.

• Utilize IEL Training resources to increase independence in task execution.

Sales Prospecting & Business Development

• Meet outbound calls and talk time daily metrics, including prospecting and check calls.

• Build a personal book of business by securing new accounts and initiating long-term customer relationships.

• Negotiate rates and bid on future business, with guidance from managers and mentors.

Operational Execution

• Adhere to IEL’s operational standards and compliance protocols (The IEL Way).

• Perform essential operational tasks, including:

  • Building and posting loads

  • Carrier sales and setup

  • Dispatch and check calls

  • Customer invoice review and AR follow-up

• Collect and file all required paperwork to ensure timely and accurate payment.

• Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.

Customer Relationship Management

• Develop and strengthen customer relationships to generate residual and repeat business.

• Identify when relationships require additional attention and engage managers as needed.

• Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.

• Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.

• Strong work ethic with the ability to stay focused and productive in a goal driven environment.

• Effective problem-solving skills and high level of attention to detail.

• Ability to thrive in a fast pace, constantly evolving setting.

• Self-motivation with a willingness to learn and develop negotiation skills.

• Positive attitude and strong verbal and written communications skills.

• Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).

• Comfort level working with phone systems and load board software (training provided).

• Previous experience in sales, customer service or logistics is an asset, but not required.

• Willingness to complete and successfully pass IEL’s New Hire Training Program.

Why You'll Love Working Here:

• Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn!

• Paid training with industry experts in the classroom and on the sales floor.

• Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.

• A collaborative team environment where your wins are celebrated, and your challenges are shared.

• Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.

• Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!

Your Road to Success Starts Here. Apply Today!