Title: Sales Solutions Consultant III

DESCRIPTION
Assists sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend, and package the best possible product and/or service for client prospects.


GENERAL DUTIES & RESPONSIBILITIES

• Plays an integral role in the sales process utilizing knowledge of products and their capabilities to assist sales executives in addressing client/prospect requirements.

• Develops appropriate product solutions to meet client/prospect business requirements.

• Drives solution assurance process on behalf of sales executives to obtain client/prospect requirements, identify and prioritize functionality gaps with the sales executive and the client/prospect, initiate request-source process to obtain estimates to address functionality gaps or define appropriate workarounds, and gather all necessary information for internal suppliers to commit to performing the conversion.

• Drives commitment process on behalf of sales executives to obtain internal commitment to perform work defined in solution assurance documents.

• Maintains detailed notes in enterprise contact management system to assist in bringing sales opportunities to closure.

• Provides direction to sales support team for creation and packaging of proposals.

• Provides input to appropriate sections of Requests for Proposal and Requests for Information.

• Sets up and delivers product presentations/demonstrations to clients/prospects either in person or via web-based tools.

• Creates and maintains product presentations.

• Participates in business requirements review with client/prospect.

• Participates in product release process.

• Provides feedback on client/prospect requirements to Dark Matter product managers on regularly scheduled basis.

• Interacts with vendors and other organizations where appropriate to evaluate third-party vendor opportunities and solutions.

• Develops and presents proposals to Business Review for approval.

• Performs other related duties as assigned.

EDUCATIONAL GUIDELINES
Bachelor's degree or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Possesses knowledge of Dark Matter applications relevant to the business unit sales support need

• Possesses knowledge of industries our applications are typically used in (e.g., banking, utilities, etc.)

• Requires a strong working familiarity with Dark Matter and its various business units utilizing knowledge to expedite enhancement estimation activities and functions as client advocate

• Possesses a good understanding of technologies required to support Dark Matter products

• Requires excellent presentation, writing, organizational, and project management skills

• Works well in an independent as well as team environment

• Familiar with competitors and their products

• Demonstrated ability to interact with and provide appropriate communications to senior management

Travel is required approximately 10% to 30% of the time

Sales Solutions Consultant III
Career professional role. A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Fully qualified, career-oriented, journey-level position. Has complete knowledge of company products and services and possesses expert knowledge in all Dark Matter products specific to one business line. Utilizes in-depth knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements.
Normally receives little instruction on day-to-day work, general instructions on new projects or assignments. Typically requires a minimum of eight (8) years of business experience with specific solutions, products, and marketplace.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

 

#DMT