Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. 

Who We Are: 

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.  

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. 

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. 

The Work: Senior Inside Training Program Manager 

Role and Responsibilities:

• SITPM are responsible for creating positive outcomes for customers and the business. They play a key role in delivering success for teams and driving the work of Product Management (PdM) and Engineering Teams.
• TPMs work collaboratively within and across disciplines to bring out the best ideas and help everyone contribute to the outcomes they are accountable to deliver.
• They are responsible for defining project scope, setting milestones, and establishing timelines while considering technical feasibility and resource constraints.

Key Skills and Abilities:

• TPMs are expected to have strong skills in opportunity analysis, customer and market signals, and solutions identification.
• They should be proficient in building connections, relationships, and experiences across groups to understand the broader product/service family.
• TPMs are also responsible for managing customer interactions effectively and ensuring that all aspects of a project align with the company's strategic objectives.

Collaboration and Communication:

• TPMs collaborate with various departments, including marketing, IT, and customer service, to ensure the successful implementation of training programs.
• They are involved in collecting monthly and quarterly inputs for program updates, managing programmatic concerns and recommendations, and coordinating new/updated recordings with vendors.

Additional Information:

• The role involves compiling measurement data, providing innovative solutions that maximize customer value, and delivering solutions that are audience-friendly, accessible, and sustainable for the long term.
• TPMs are also responsible for escalating training specialist issues and concerns and supporting planning and scheduling as needed.

Basic Qualifications: 

• Minimum of 5 years’ experience in sales or lead generation  

• Minimum of 3 years team lead/manager experience

•  2+ years of experience in generating comprehensive reports, conducting in-depth analytics, and utilizing various business intelligence systems to monitor progress and ensure successful delivery of projects, with a emphasis on data-driven decision-making.

• 1 year of experience in leading direct sales enablement initiatives, with a deep understanding of the sales enablement process and the ability to build effective learning and adoption strategies to support sales teams in achieving their targets

• Language(s) Required: English - minimum level C1 required. 

Preferred Qualifications: 

• Bachelor’s degree  

• Fluency with data analytic tools (Salesforce, Power BI, Tableau) and experience using CRM systems and prospecting tools 

• Knowledge of the Microsoft partner ecosystem is a plus

• Proven ability to own and deliver end-to-end strategy, and communicate results to leadership

• Skilled in using data and metrics to drive improvements

• Effective level written and verbal communication skills

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.