Overnight Retail Floor Supervisor - New Daily Shop Format Store

Posted:
12/12/2024, 10:26:20 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Expert or higher ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Description

Assists with the scheduling and supervision of overnight and daytime Team Members as well as with the normal operational flow of the store. Overnight supervisor will oversee stocking and filling of all UPC items in the store and support maintaining compelling displays.

Job Responsibilities:

  • Effectively supervises and delegates tasks based on the needs of the store.  

  • Oversee stocking and filling of all UPC items in the store and support maintaining compelling displays. 

  • Supports training as delegated by Daily Shop Store Leader and Floor Lead utilizing learning checklists and training materials.  

  • Will support and execute SSS responsibilities including but not limited to auditing, hanging tags, and sorting tags.  

  • Oversees overnight and daytime team Members and resolves difficult situations. 

  • Responds to customer and Team Member needs and concerns.  

  • Establishes and maintains a positive work environment that supports high Team Member morale.  

  • Completes spoilage, sampling, temperature, and sweep worksheets as required.  

  • Sets and achieves the highest standards of retail execution.  

  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.  

  • Trains, develops, mentors, motivates, and Team Members in a manner that sustains a high-performance team and minimizes turnover.  

  • Supports timely, thorough, and thoughtful performance evaluations.  

  • Consistently communicates and models WFM (Whole Foods Market) vision and goals. 

Job Skills:

  • Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.  

  • Knowledge, skills, and abilities of departmental Team Members.  

  • Capable of teaching others in a constructive and positive manner.  

  • Strong demonstrated organizational and time management skills.  

  • Excellent interpersonal, motivational, team building, and customer relationship skills.  

  • Strong organizational skills  

  • Capable of teaching others in a positive and constructive manner.  

  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.  

  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.  

  • Proficiency with email, Microsoft Office, and operations-related applications  

Experience:

  • 12+ months retail experience.

Physical Requirements / Working Conditions:

  • Must be able to lift fifty pounds.

  • In an 8-hour workday: standing/walking 6-8 hours.  

  • Hand use: single grasping, fine manipulation, pushing and pulling.  

  • Work requires the following motions: bending, twisting, squatting, and reaching.  

  • Exposure to FDA approved cleaning chemicals.  

  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.  

  • Ability to work in wet and dry conditions.  

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.  

  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.  

  • May require use of ladders.

The wage range for this position is $18.00 - $24.10 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Whole Foods Market

Website: https://wholefoodsmarket.com/

Headquarter Location: Austin, Texas, United States

Employee Count: 10001+

Year Founded: 1978

IPO Status: Delisted

Industries: Consumer Goods ⋅ E-Commerce ⋅ Food and Beverage ⋅ Food Processing ⋅ Grocery ⋅ Organic Food ⋅ Retail