This is a developed professional level role for an SRE. Individuals are responsible for challenging reliability and toil reduction projects. At this level, SREs have hands-on experience across most SRE practices. They have a good understanding of how to observe distributed systems and their dependencies, and how to automate recovery to protect service levels. SREs are on-call and assist others during incidents. They contribute to process improvements through experience and knowledge.  Individuals in this role provide informal guidance to junior staff.

Required Skills & Qualifications

• Bachelor's or master’s degree in computer science, Engineering, or related field.
• Proven experience in SRE, DevOps, or software engineering roles.
• Strong scripting skills (Python, Bash, Ruby).
• Expertise in Linux systems, networking (TCP/IP, DNS), and cloud platforms (AWS).
• Familiarity with CI/CD tools (GitLab, Github Actions, Jenkins) and container orchestration (Kubernetes, Docker).
• Experience with automation and configuration management tools.
• Excellent problem-solving and communication skills.
• Preferably with background in Application Development (Web Applications)
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Accountabilities:

• Infrastructure & Cloud Management: Design and maintain scalable, secure, and highly available infrastructure ( AWS).
• Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, and Ansible. Manage container orchestration platforms (ECS/ECR).
• Automation & CI/CD: Build and maintain CI/CD pipelines for automated testing, deployment, and rollback. Automate routine operational tasks to reduce manual effort and improve reliability. Integrate security and compliance checks into pipelines (DevSecOps).
• Monitoring & Observability: Set up and maintain monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK). Define and track SLIs, SLOs, and SLAs. Implement distributed tracing and performance profiling.
• Incident Management & Reliability Engineering: Participate in on-call rotations and lead incident response efforts. Conduct root cause analysis and write postmortems. Design self-healing systems and automated recovery mechanisms. Apply chaos engineering principles to test system resilience.
• Security & Compliance: Manage secrets, access controls, and identity policies (IAM, Vault). Ensure infrastructure and deployments meet compliance standards (e.g., SOC 2, ISO 27001). Remediate vulnerability issues.
• Collaboration & Mentorship: Work closely with software engineers, QA, and product teams to ensure smooth releases. Mentor junior engineers and contribute to team knowledge sharing. Participate in architectural reviews and technical planning.

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