Position Details: 

• Work with Senior Manager, Growth Insights to prioritize tasks and responsibilities as set below 

• Actively participate in meetings with Consumer Research & Insights colleagues and Growth stakeholders to understand key business questions and consumer research needs 

• Assist in execution of both qualitative and quantitative research projects, supporting growth and competitive partners across all areas of the business (Internet, Mobile, Entertainment, Home) 

• Synthesize data and draft research results, key takeaways, and actionable insights through compelling storytelling (written and verbal). Understand stakeholders’ key business questions and be able to report in a way that is clear and compelling to them, including iterations 

• Assist in managing external vendors through all phases of research projects 

• Stay current on industry trends, and seek new ways to utilize research to support company initiatives 

• Consistent exercise of independent judgment and discretion in matters of significance 

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary 

• Other duties and responsibilities as assigned 

Successful candidates display the following characteristics: 

• Highly organized - able to prioritize multiple tasks to deliver quality results on time 

• Deeply curious – interested in telecommunications business both within Comcast but also across the competitive landscape 

• Able to work with minimal oversight on multiple concurrent projects across a variety of stakeholders 

• Demonstrable presentation (communication and storytelling) skills to a variety of audiences 

• Skilled at building and maintaining relationships with multiple partners, teammates, stakeholders, and vendors 

• Empathy for research subjects as well as stakeholders 

• Independent thinker, willing to advise on research process (design, sample, reporting)  

Qualifications: 

• 1-3 years of relevant work experience (hands-on exploratory, quantitative, and qualitative research experience is required) 

• Strong analytical, strategic thinking, and problem-solving skills 

• Capability to synthesize data from multiple sources  

• Strong sense of urgency to deliver answers and consolidated points of view 

• Experience in (or an interest in learning about) the telecommunications industry 

• Exceptional interpersonal and communication skills 

• A can-do attitude – able to find solutions or work with larger team/company decisions 

• Skilled in Office suite 

• Comfortable working in a fast-paced, rapidly evolving environment 

• Working knowledge of at least one statistical software package (SPSS, SAS, R) 

Additional skills that are a plus but not required: 

• Working knowledge of at least one survey tool (i.e. Qualtrics, Decipher, etc.) 

• Applied experience with longitudinal, multi-wave research 

• Bilingual Fluent (Spanish)