• Provide support to client record
management tasks, working closely with
Clients & Markets Team and Operations.
• Daily receipting and collections
processes, providing timely updates to
Finance regarding working capital.
• Support Project Managers and
Commercial Team with timely follow-up
of unpaid invoices, escalating concerns
to appropriate business leaders.
• Preparation of accurate and timely
invoices based on Project Manager
requests.
• Ensure billing details are in line with
contractual entitlements including bill
rates, payment terms and client project
or purchase order references.
• Preparation of credit notes and invoice
adjustments, ensuring all approval
requirements are met.
• Manage client portal registration details,
uploading of invoices for payment, and
reviewing client portals for confirmation
of scheduled payment dates.
• Respond to billing and collections
inquiries in a timely and professional
manner.
• Manage Timesheet Administration
queries, providing guidance to workers to
resolve simple timesheet problems.
• Ensure data integrity and accurate
financial information is maintained in
ERP.
• Ensure compliance with business rules
and procedures (governance).
• Identify opportunities for increasing value
addition support to the business and
seek efficiencies or automated solutions
to manual or transactional tasks.
• Partner with stakeholders across
Finance to provide a coordinated service
to the business

 Participate in 6 monthly regression testing
of Workday Financials platform to ensure
system integrity with these regular updates
 Liaise with Workday IT support team for
emerging and known issues within workday
business processes relating to Projects and
Time Tracking
 Other ad-hoc tasks that may be assigned
by the stakeholders, Lead PFM, Q2C Team
Leader, and Finance Shared Services
Manager