About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another:

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this Role

As a behavioral health therapist, you will be a core member of a multidisciplinary care team that seeks to redefine care delivery to patients receiving Medicaid. You will provide remote mental health counseling to patients who experience a range of behavioral health conditions. You are expected be competent at triaging patients to an appropriate level of care and deploying evidence-based behavioral health treatment modalities (e.g., cognitive behavioral therapy [CBT], problem solving treatment [PST], solution-focused behavioral therapy [SFBT], acceptance and commitment therapy [ACT]) via a single session approach and intermediate-duration treatment relationship (i.e. three to four months).

In addition to providing direct patient care, you will participate in outreach to individuals at high risk of behavioral health care needs, coordinate with Waymark’s interdisciplinary care team (community health workers, pharmacists, care coordinators), assist patients’ primary care teams and build relationships with community behavioral health resources.

Key Responsibilities & Duties 

• Deliver psychosocial treatments and behavioral interventions for disorders common in the Medicaid population and amenable to remote behavioral health treatment (e.g., treatment for depressive and anxiety disorders, trauma, insomnia, chronic pain, substance use disorder etc.) via evidence-based time-limited therapeutic relationships
• Provide direct telephonic and SMS-based outreach to individuals on Medicaid who are likely to benefit from behavioral health support (e.g., following recent behavioral health admission)
• Help CHWs, pharmacists and care coordinators apply simple behavioral health tools (e.g., motivational interviewing) to support patients’ behavioral changes
• Triage behavioral health needs as they arise (e.g., reports of suicidal ideation)
• Collaborate with community partners and stakeholders (e.g., primary care providers, psychiatrists) to help patients receive comprehensive care

Required Qualifications 

• Deep commitment to improving healthcare for underserved populations.
• 2+ years post-Master’s-degree experience delivering evidence-based psychosocial treatments to patients with behavioral health needs. 
• Alignment with Waymark’s core mission and values
• Licensed Mental Health Counselor (LMHC) or Licensed Professional Counselor (LPC) or Licensed Clinical Professional Counselor (LCPC) or Licensed Marriage and Family Therapist (LMFT) or Licensed Independent  Social Worker (LISW)
• Demonstrated ability to collaborate and communicate in writing, in-person and virtually in a multidisciplinary team setting.

Preferred Qualifications

• Experience supporting underserved populations with a spectrum of behavioral health needs.
• Experience in community mental health, hospital/medical social work, inpatient behavioral health, or case management
• Experience and familiarity with behavioral health services in the Greater Cleveland/Canton/Akron area
• Experience delivering single session interventions (also known as single session therapy, single session thinking or single session consultations)
• 3+ years experience delivering CBT, DBT, PST, SFBT, or ACT
• Familiarity with the Collaborative Care Model of care

Salary Range

$71,000 - $82,900

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

Stock Options: Opportunity to invest in the company’s growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!