Tile Showroom Associate

Posted:
7/28/2024, 5:00:00 PM

Location(s):
California, United States ⋅ Palm Desert, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location: NPT Palm Desert, CA - 472A; 75060 Mayfair Dr Palm Desert, California - 92211

Pay: $22.00 - $23.00 / hour and up to $2,500 through our performance bonuses

Work Hours: Monday - Friday 6:30 a.m. - 3:30 p.m. OR 7:00 a.m. to 4:00 p.m.

You want Benefits? You’ve got it! Our generous benefits package includes: 

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

  • 401 (k) with generous company match

  • 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)

  • 100% employer paid Life Insurance and Long-Term Disability Insurance

  • Paid Parental Leave

  • Fully Funded Tuition Education Programs

  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

  • Employee Stock Purchase Plan

  • Employee Discounts and much more!

What to Expect?

The Tile Showroom Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

On a daily basis our Tile Showroom Associate:

  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.

  • Understands the needs of the customers and learns their buying habits and expectations in order to recommend specific products and solutions.

  • Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.

  • Provide product demos to qualified customers on request.

  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.

  • Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.

  • Makes follow-up calls to potential and existing customers to solicit additional business.

  • Handles questions and complaints in a timely and professional manner.

  • Maintains neat, professional product displays, changing displays once monthly.

  • Promotes monthly sales specials.

  • Other job related duties as assigned.

What You Will Need:

  • High school diploma or GED.

  • Strong product knowledge in the swimming pool, landscaping, irrigation, and outdoor living industries preferred.

  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.

  • Strong customer-service attitude.

  • Self-motivated and detail-oriented personality.

  • Good computer skills including MS Office programs.

  • Ability to work in a fast paced environment dealing with inventory, product allocations and customer issues.

  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

  • To be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 420 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success.  As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!  Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. 

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

At POOLCORP, we are committed to our employees’ success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle.

The compensation range for this position in California is between $22.00 and $23.00 based on a full-time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments. 

Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/