Director of Operations

Posted:
12/23/2025, 4:00:00 PM

Location(s):
Southampton, England, United Kingdom ⋅ London, England, United Kingdom ⋅ Horsham, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Hybrid

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

Role Overview

At Thermo Fisher, your work helps customers develop life-saving therapies, protect the environment, and ensure food safety. You'll play a critical role in our mission to build a healthier, cleaner, and safer world while receiving strong support for your own career growth.

Impact

You will lead our Clinical Trial Divison Operations in the UK—including Clinical Packaging, Commercial Packaging, Supply Chain, and Operations Support—ensuring strong operational performance and supporting site growth. Your work will directly contribute to meeting customer needs and advancing our strategic objectives!

This is a multi-site role based at our Horsham location, with occasional travel to our Crawley and Bishops Stortford sites. Given the operational nature of this position, on-site leadership is essential; however, we are pleased to offer flexibility for up to one remote working day per week to support work–life balance.

Key Responsibilities

  • Uphold Good Manufacturing Practices and Principles across responsibility areas.
  • Represent Operations on the Site Leadership Team (SLT) and champion the company vision, mission and values.
  • Set and manage objectives that support site goals, customer expectations, and long-term business performance.
  • Review operational results, report insights, and drive continuous improvement.
  • Foster a service-focused, collaborative culture within Operations.
  • Effective Partnership with Client Services, Quality, Engineering, EHS, Planning, HR, and Site Leadership to implement plans and meet business targets.
  • Ensure effective sales and operations planning, allocating labour and resources to achieve delivery goals.
  • Build strong customer relationships and support new project implementation.
  • Collaborate with the General Manager and SLT to strengthen and communicate the site value proposition.
  • Recruit, develop, and lead impactful teams, ensuring training and development needs are met.
  • Engage with leaders across the site, region, and division to achieve broader organizational goals.
  • Ensure all work is performed safely and efficiently.
  • Support additional tasks as assigned by the General Manager.

Qualifications

  • Commercial Packaging experience essential in delivery of new line establishment and optimization
  • Experience leading multi-shift Manufacturing / Packing and Distributionn
  • BS/BA or equivalent experience in business, science, or engineering.
  • 10+ years in pharmaceutical clinical or commercial supply; 5+ years in business and people leadership.
  • Strong financial, analytical, and problem-solving skills.
  • Ability to work independently, make sound decisions, and lead cross-functional teams.
  • Inclusive leadership style with strong interpersonal and communication skills.
  • Demonstrated success motivating and developing teams.
  • Strong administrative and organizational abilities.
  • Ensure compliance with cGMP , Quality systems and training requirements are met in line with business needs.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic.

Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs.

Thermo Fisher Scientific

Website: https://www.thermofisher.com/

Headquarter Location: Waltham, Massachusetts, United States

Employee Count: 10001+

Year Founded: 2006

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Bioinformatics ⋅ Biotechnology ⋅ Cloud Data Services ⋅ Consulting ⋅ Health Care ⋅ Life Science ⋅ Management Information Systems ⋅ Office Supplies ⋅ Precision Medicine