Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

No collections experience? No degree? That’s okay.

We’re looking for a detail‑oriented and organized professional to join our Finance team as a Collections Clerk. This role focuses on managing Social Security Disability Insurance (SSDI) fee activity and working directly with the Social Security Administration (SSA). We provide training, prior collections experience is not required.

What You’ll Do

• Contact SSA Payment Centers to check the status of outstanding SSDI invoices
• Prepare and submit SSDI fee petition templates
• Respond to fee‑related inquiries from SSA representatives, claimants, and internal partners
• Track and update invoice activity and notes (Salesforce)
• Maintain organized, accurate documentation and follow up on payments over 30 days
• Build professional working relationships with SSA contacts

What We’re Looking For

• High school diploma or equivalent (no college degree required)
• At least 1 year of office or administrative experience
• Comfortable making professional outbound phone calls
• Strong organizational and follow‑up skills
• Basic proficiency in Microsoft Word and Excel
• Salesforce experience a plus, but not required

Why Join Us?

• No prior collections experience required, we train you
• Meaningful work supporting individuals navigating disability claims
• Supportive, team‑oriented culture with growth opportunities
• Stable, full‑time role with consistent hours

BENEFITS & PERKS

• Entry level opportunity into collections and finance
• Hybrid in-office work opportunity for the Daytona Beach, Fl area
• Full-time schedule (40 hrs/week)
• Hourly wage $17.50 - $18.50 based upon relative experience
• Comprehensive medical, dental, and vision coverage
• Access to covered mental health resources
• Tuition reimbursement & student loan repayment benefits
• A competitive 401k match
• Employee Stock Purchase Program available to all teammates
• Generous paid time off plan
• Joining a culture of caring that values diversity of thought and background
• Regularly scheduled team meetings and one-on-one development time with your leader
• Opportunities for career advancement within team, as well as the broader organization

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.