Posted:
6/29/2026, 11:08:59 AM
Location(s):
Brisbane, Queensland, Australia ⋅ Queensland, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Better & Fairer Care. Always.
At St Vincent's, our people are at the heart of everything we do. As Australia's largest not-for-profit health and aged care provider, we are committed to delivering exceptional, compassionate care and improving health outcomes for communities across New South Wales, Queensland and Victoria.
Guided by our values of Compassion, Justice, Integrity and Excellence, more than 30,000 employees come together each day to make a genuine difference. When you join St Vincent's, you'll become part of a purpose-driven organisation dedicated to shaping a better and fairer health and aged care system for all.
The Opportunity
We are seeking an experienced and people-focused Payroll Team Leader to join our Group Payroll team. This is an exciting leadership opportunity for a payroll professional who thrives in a fast-paced, complex environment and is passionate about delivering exceptional service while leading and developing high-performing teams.
As Payroll Team Leader, you will lead a team responsible for delivering accurate, timely and compliant payroll services to more than 11,000 employees across multiple states. Working closely with the Payroll Manager, you will oversee day-to-day payroll operations while ensuring legislative compliance, operational excellence and a strong customer service culture.
You will play a key role in driving continuous improvement initiatives, strengthening payroll governance and supporting the ongoing development and capability of your team.
What You'll Do
Lead and support a team of payroll professionals to deliver accurate and timely payroll services
Oversee end-to-end payroll processing across a large and complex workforce
Ensure compliance with payroll legislation, awards, enterprise agreements and organisational policies
Manage and review payroll activities including STP submissions, superannuation reconciliations, end-of-month and EOFY processes
Provide expert advice and guidance on payroll matters to employees, managers and key stakeholders
Monitor team performance, workload distribution and service delivery outcomes
Drive continuous improvement initiatives to enhance payroll processes, systems and operational efficiency
Analyse payroll data and identify trends, risks and improvement opportunities
Maintain strong governance and compliance frameworks across payroll operations
Partner with HR, Finance and operational stakeholders to deliver high-quality payroll services
Foster an inclusive, collaborative and high-performing team culture focused on exceptional customer service
Contribute to projects and initiatives that support the ongoing evolution of the payroll function
About You
You are an experienced payroll leader with strong technical expertise, exceptional attention to detail and a passion for developing people. You thrive in complex environments, enjoy solving problems and are committed to delivering outstanding customer service.
You bring strong interpersonal skills, sound judgement and the ability to build trusted relationships across a diverse stakeholder group.
Key Experience & Capability
Proven experience leading payroll teams within large and complex organisations
Demonstrated end-to-end payroll experience, including payroll processing, superannuation, STP, EOFY and reporting activities
Strong knowledge of payroll legislation, awards, enterprise agreements and compliance requirements
Experience leading, coaching and developing team members to achieve high performance
Excellent analytical and problem-solving skills with the ability to identify and resolve complex payroll issues
Strong stakeholder engagement and customer service capabilities
Experience implementing process improvements and driving operational efficiencies
Sound understanding of HRIS, payroll and time and attendance systems
High level proficiency in Microsoft Excel and other payroll-related systems
Excellent written and verbal communication skills
Ability to manage competing priorities and meet critical deadlines in a fast-paced environment
Why St Vincent's?
Make a meaningful impact – Help strengthen payroll compliance and ensure our workforce receives accurate and reliable payroll services.
Work with purpose – Join a values-driven organisation guided by Compassion, Justice, Integrity and Excellence.
Drive improvement – Contribute to better payroll processes, systems and governance across a national organisation.
Enjoy great benefits – Access salary packaging, wellbeing initiatives, employee discounts and a range of additional benefits.
Be part of something bigger – Join a supportive payroll team committed to excellence and continuous improvement.
Interested?
Apply with your CV and cover letter outlining your experience and interest in the role.
Please note applications will be reviewed as they are received, and the role may close early if a suitable candidate is identified.
For more information, contact the [email protected]
Equal Opportunity
At St Vincent's we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute.
We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTQIA+ community. We are committed to fostering a workforce that reflects the diversity of the communities we serve.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
View Reconciliation Action Plan
Website: https://svhs.org.au/
Headquarter Location: Darlinghurst, New South Wales, Australia
Employee Count: 1001-5000
IPO Status: Private
Industries: Association ⋅ Education ⋅ Health Care