Limousine Guest Service Supervisor

Posted:
6/19/2025, 5:00:00 PM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job responsibilities:

  • Control of booking input to avoid over booked or insufficient of limo supply.

  • Predict the demand to limo service & react accordingly to look for outsourced support.

  • Ensure all booking input channels are smooth as well to minimize the duration of occupying the phone lines.

  • Monitor driver's movement to ensure limo turn-over is speedy & efficient.

  • Coordinate with outsourced vendor to ensure driver deployment is smooth & efficient.

Job requirements:

  • 2 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment

  • High school diploma or equivalent

  • Fluent in Cantonese, Mandarin and English

  • Possess knowledge of Microsoft Office and HotSOS