Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills and taking initiative

More about this role

What you need to know about this position:

As an Events & Communications Executive, you will play a pivotal role in supporting the People Services LA team, working directly with leaders across workstreams and hubs in Colombia and Costa Rica.

You will be responsible for coordinating calendars and appointments, for C-level directors, along with crafting communications, executing engaging events, and providing logistical support for various initiatives.

Your responsibilities will be:

• Manage the agenda, calendar, and email communications for Senior Directors within Business Services.
• Manage vendors, including processing invoices and handling requirements.
• Organize, plan, and oversee the logistics for various events.
• Send communications to high-level stakeholders within the organization.
• Coordinate communications requested by the PEX team, including newsletters, special events, and regional initiatives.
• Plan and execute hybrid corporate events, ensuring seamless coordination between onsite and virtual attendees.
• Support the planning and logistics for visits, town halls, and other engagement activities.
• Liaise with internal teams and external agencies for design and content creation.
• Manage vendor relationships, obtain quotes, and oversee budget allocation.
• Demonstrate excellent communication skills, strong logistical abilities, and exceptional time management.
• Thrive in ambiguity and possess a creative mindset, contributing disruptive ideas to enhance the communication model.

What extra ingredients you will bring:

• Great organization and planning skills
• Highly structured way of working within dynamic and changin environments.
• Resilience
• Detail orientation
• Strong customer service attitude

Education / Certifications:

• Bachelor's degree in Business Administration, Communications, Graphic Design, or related fields.

Job specific requirements:

• 1+ years of experience assisting executives
• Previous experience coordinating hybrid corporate events, managing onsite and virtual teams - is a plus.
• 1-2 years of experience in advertising, communication, design, or related fields preferred.
• Proficiency in SAP for POS (preferred), Teams, and Outlook.
• Advanced English language skills.
• Ability to work in a hybrid model, blending onsite and remote work effectively.

Work schedule:

Hybrid in Bogotá, Colombia.

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services