Posted:
12/23/2024, 12:00:09 PM
Location(s):
Gdańsk, Województwo pomorskie, Poland ⋅ Województwo pomorskie, Poland
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Working within EMEA Customer returns Team, you will play a pivotal part in the handling of Customer Returns within the Oracle environment. You will work with the Sales and Asset organizations to ensure the customer RMA is processed in a timely manner, in line with standard operating procedures (both company and Oracle related), work in conjunction with the Arrow Physical Distribution Centre in Venlo Holland to ensure product is either returned to stock, disposed of in accordance with Arrow rules and procedures or ensure the product is returned to the supplier for further analysis. In addition, you will take a leading role in resolving any issues and eliminating the root causes where applicable.
You will be given full training in the Oracle ERP processes as well as a complete understanding of the standard operating practices relevant to this activity.
What You Will Be Doing at Arrow?
Responsible for ensuring all Customer RMA’ are processed in accordance with the standard operating procedures.
What Are We Looking for?
What is in it For You?
Our story
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
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Website: https://arrow.com/
Headquarter Location: Kraków, Malopolskie, Poland
Employee Count: 10001+
Year Founded: 1935
IPO Status: Private
Industries: Information Technology ⋅ IT Infrastructure ⋅ IT Management ⋅ Software