Tech Support

Posted:
11/3/2025, 10:35:34 PM

Location(s):
Mexico City, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

THE WORK:

Join us in a role where collaboration and creativity thrive! You will build knowledge and support others while participating in problem-solving discussions. This position emphasizes Group Problem Solving, allowing you to engage with diverse perspectives and innovative ideas. We are excited to see how your contributions can make a difference in our environment!

  • Facilitate discussions to identify and resolve issues effectively.
  • Collaborate with colleagues to enhance operational processes.
  • Assist in the development of strategies for service restoration.


 

HERE'S WHAT YOU WILL NEED:

  • Intermediate proficiency in Group Problem Solving.
  • Beginner proficiency in Client Communication.
  • It is advantageous to have prior experience in relevant related skills.
  • Bachelor's Degree in relevant field of studies.


BONUS POINTS IF YOU HAVE:

  • Beginner proficiency in Root Cause Analysis (RCA).
  • Intermediate proficiency in Critical Thinking.
  • Advanced proficiency in Conflict Resolution.
  • Expert proficiency in Data Analysis.
  • Master proficiency in Project Coordination.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaración de igualdad de oportunidades en el empleo

Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing