Compliance Manager

FLSA Status: Exempt

JOB SUMMARY:

The Compliance Manager performs a vital role in Snow Companies’ overall regulatory compliance, enforcement, and implementation of strict standard business practices to ensure that the client services delivered by Snow are of the highest quality. The Compliance Manager reports to the VP, Compliance Operations.

Snow’s business is centered around the patient journey, and the Compliance Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Compliance Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Compliance Manager must be able to perform the following essential duties and functions:

• Manage and maintain contract documents:
  • track key dates (expiration)
  • oversee Master Services Agreements (MSA) review, approval, and signing
  • update M files (executed contracts repository) with completed MSAs
  • maintain MSA Management spreadsheet
  • maintain MSA database
  • oversee finalization and receipt of ancillary agreements (DPAs, PV/safety agreements, data sharing agreements, travel/expense policies, etc.)
  • maintain business development (BD) contract files (Euler grade, Non-Disclosure Agreements, MSA drafts)
• Coordinate with OMC Risk Management for review of MSA insurance terms
• Coordinate with Snow Privacy and Compliance for review of Data Privacy Agreement (DPA), privacy, and Pharmacovigilance (PV) terms
• Maintain Statement of Work (SOW) library
• Assist finance with new client onboarding
• Submit Certificate of Insurance (COI) requests
• Coordinate workflow between internal departments (finance, legal, compliance, BD, account services)
• Review/approve CSC (corporate filing) invoices
• Administer Snow Standard Contract Templates (NDAs, Ambassador Agreements, Print/Film Releases, Waiver of Honoraria, etc.)
• Liaise with Ambassador Services to execute Ambassador Contract requests
• Execute Snow’s Individual Rights Request Process
• Work with Snow’s Client Finance and Account teams to review SOWs as needed
• Recommend changes that will improve quality and efficiency and reduce cost

The primary job functions and responsibilities include, but are not limited to, those listed above

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Compliance Manager position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company. This includes working on the weekends.

Flexibility:

The core business hours that you work may change based on business needs, and shifts may change from time to time.

Collaboration/Teamwork:

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Patient Privacy:

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include, but are not limited to:

• Snow Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training

Requirements/Qualifications:

• Strong attention to detail
• Excellent technical, business, and people skills
• Well-organized and flexible to meet continuously changing priorities and challenges
• Excellent project management skills in times of urgency
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
• Current/past experience as a paralegal or contracts manager preferred
• Bachelor's degree or equivalent related experience in business or technology