*Please note there are specific application instructions required to be considered for this role** 

At Manulife John Hancock, we believe in investing in the future – starting with you. Our US Retirement Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. 

Our US Retirement opportunity will support our team’s growing project workload in 2026. The co-op will contribute to key projects, assist with execution and documentation, and collaborate across the team to meet deadlines and quality standards. This is a time-bound role designed to provide immediate, hands-on support during a high-demand period.

Position Responsibilities:

• Lead annual benefit plan audit processes, including working directly with vendors, 3rd party auditors and various internal teams.
• Research and analyze market data, salary surveys and retirement trends in partnership with Retirement team to make recommendations and influence business decisions.
• Assist with retirement-related customer service inquiries as needed.
• May have primary accountability for specific processes assigned.
• Prepare materials and presentations for project meetings.
• Provide and update communication materials as appropriate.
• Prepare periodic and moderately complex reports relevant to the retirement function to support business and HR needs.
• Propose and implement changes to processes to improve quality of data, reduce response times and eliminate unnecessary tasks.
• Assist in the coordination and delivery of departmental projects that may encompass any aspect of retirement.
• Manage assigned initiatives/projects to successful and timely completion.
• Participate in ad hoc projects and lead smaller projects.

Required Qualifications:

• Studying Finance, Economics, Business Administration, or relevant undergraduate degree.
• Highly numerate, with excellent Excel skills.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to interpret and apply retirement plan rules and regulations.
• Ability to make recommendations based on interpretation of quantitative analysis.
• Strong customer focus and excellent communication skills - both oral and written.
• Ability to prioritize and plan work to meet time-based deliverables.
• Ensure data integrity while coordinating information from multiple sources across the organization.

When you join our team: 

• We’ll empower you to learn and grow the career you want.  
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.  
• As part of our global team, we’ll support you in shaping the future you want to see.  
• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive. 

Application Instructions:

• Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.

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The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

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Company: John Hancock Life Insurance Company (U.S.A.)