About This Team

The EBX team is focused on helping our customers in their Data Management journey by providing a solution called EBX.

The EBX Lead Education Instructor will be part of our Go-To-Market organization to help our customers and partners in their EBX adoption. The EBX Lead Education Instructor develops individual components or deliverables (i.e. hands-on lab exercises and lab environments, presentations, knowledge base documents, and student evaluations/exams) as part of training projects.

In this role, the EBX Lead Education Instructor will liaise with Engineering, Product Experts, and stakeholders within the EBX organization. The EBX Lead Education Instructor will have the opportunity to work with emerging technologies and features, and to develop learning solutions to improve the services we deliver to customers & partners.

Duties and Responsibilities

Work with limited supervision to provide training for customers, partners and internal support engineers on the installation, configuration, scripting, customization of the EBX product.

Develop individual components or deliverables (i.e. hands-on lab exercises and lab environments, presentations, knowledge base documents, and student evaluations/exams) as part of training projects.

Liaise with Engineering, Product Experts, and stakeholders within the EBX organization.

Ensures Product release training is delivered in a timely manner.

Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in the performance of their duties.

Required Experience/Skills

Demonstrated ability to effectively present technical training material to various audiences (Support, Consultants, etc.). Includes non-traditional delivery methods such as training remote audiences through alternative technologies including videoconferencing and webinars.

Demonstrated ability to create high quality, advanced technical training collateral; including presentations, lab documentation and setup guides, whitepapers, knowledge base documents, and training videos.

Demonstrated ability to effectively manage and lead content development projects.

10+ years of IT industry experience with emphasis on Master Data Management preferred

Education

Bachelor's Degree in IT, computer science, or engineering.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.